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Félix seeks to empower Latinos in the US to care for what matters most back home. #JuntosWeSucceed
The Role
Own the vision, roadmap, and performance of Felix’s Payouts Platform, a shared service supporting bank transfers, instant payments, wallets, cards, cash networks, and crypto rails. Drive platform adoption, market and partner expansion, payout routing, reliability, cost reduction, automation, compliance, liquidity, and service commitments. Collaborate with engineering, operations, compliance, treasury, product, and business development teams. Track success, speed, reliability, and cost metrics.
Summary Generated by Built In
About Us
At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.
We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an "Endeavor Entrepreneur" and was a recipient of the CrossTech Fintech Startups Award.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission, serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
About the role
Félix moves money for millions of transactions from the US to LatAm. The Payouts Platform is the shared service every Félix product uses to send money out, across bank transfers, instant payment rails, wallets, cards, cash networks, and crypto rails.
As PM for Payouts Platform, you'll own the vision, roadmap and results for how money gets to its destination. Your goal is to make paying out fast, reliable and low-cost for every product, in every market we serve.
What you'll focus on
- Set the vision and roadmap. Define where the Payouts Platform goes next, and balance new capabilities, reliability and cost in your priorities.
- Build a platform every product can use. Turn payouts into a shared, self-serve capability that any product team can adopt quickly, so Félix can launch new products without building payouts from scratch each time.
- Expand reach. Decide which markets and rails to invest in next, across Latin America and beyond, including instant payments, wallets, cash networks and crypto rails. Lead the platform side of each launch with FX, Compliance and Treasury, and shorten the time to go live.
- Shape partner strategy. Define what the platform needs from payout partners, compare their performance, and decide which ones to integrate or route more volume to. That includes building direct connections to major payout providers alongside aggregator partners. Make partner decisions for new capabilities alongside the Business Development team, which owns the commercial relationships.
- Improve performance. Define the routing and validation strategy that raises success rates and speed while lowering cost per payout.
- Reduce manual work. Prioritize product improvements that remove manual handling of failed and returned payouts, working with Ops and the Ops Platform. Give product teams real-time visibility into every payout.
- Align across teams. Make sure every payout is compliant, funded and supportable. That means working with Compliance on screening, Treasury on liquidity, and product teams on the experience they build on top of the platform.
- Set service commitments. Define the reliability and performance levels product teams can count on, and prioritize the work to meet them with the engineering team, which owns delivery. Report on the success, speed and cost of payouts.
What you'll bring
- Product experience: 5+ years of product management experience in a fast-paced environment where you were a primary builder.
- Platform and API experience: you've owned a product whose main customers were other teams or developers.
- Partner integrations: a track record of taking third-party integrations from evaluation to production, with engineering and commercial teams.
- Data fluency: comfortable with SQL and with defining and tracking reliability and cost metrics.
- Clear communication: you can explain trade-offs to engineers, ops teams and executives alike.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer
- The starting base salary for this role typically ranges between $145,000 and $185,000 USD in Miami, tailored to experience and skill set. Because we are all owners of Félix, equity is a core component of our total compensation package. Your recruiter will walk you through our complete benefits, health coverage, equity structure, and total compensation details during your first call.
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
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Skills Required
- 5+ years of product management experience in a fast-paced environment
- Experience owning a platform or API product whose primary customers were internal teams or developers
- Track record taking third-party partner integrations from evaluation through production
- Experience collaborating with engineering and commercial teams on partner integrations
- SQL proficiency
- Ability to define and track reliability and cost metrics
- Clear communication with engineers, operations teams, and executives
- Equivalent competencies may be considered
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The Company
What We Do
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
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