Technical Product Manager - GenAI CRM

Posted 10 Days Ago
2 Locations
In-Office or Remote
120K-165K
Senior level
Agency • Fintech • Information Technology • Software • Consulting
Fully remote. Fully trusting. Fully trying to become one of the best places to work in the tech industry.
The Role
The Technical Product Manager will lead product roadmap development, collaborate with teams, and enhance a custom AI-driven CRM product for banking.
Summary Generated by Built In

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.

At Kunai, we are building the future of enterprise CRM systems by infusing them with the power of Generative AI. As a Technical Product Manager, you will play a pivotal role in shaping and scaling an AI-powered CRM platform designed to transform how a leading bank engages with their customers.


Responsibilities:

  • Own and shape the product roadmap
  • Breakdown big ideas into clear capabilities, Epics, and Stories
  • Partner with Sales, Support, and Data Engineering to align goals
  • Work hands-on with engineering teams from concept through release
  • Drive adoption, gather feedback, and champion continuous improvement

 Skills:

  • 5+ years of product management experience with CRM, sales platforms, and internal tools
  • Hands-on CRM expertise (Salesforce, Dynamics, etc.)
  • Familiarity with Application Lifecycle Management (ALM)
  • Strong technical foundation (sales enablement or data ecosystem background)
  • Excellent communicator and collaborator
  • Banking industry experience a strong plus
  • Experience working in an Agile environment required; SAFe familiarity is a plus

At Kunai, you’ll work on meaningful projects with real impact, shaping how global organizations manage and use data to serve their customers.


Salary Range: $120,000 - $165,000 annually

  • This range reflects the base salary that we reasonably expect to pay a Technical Product Manager. Actual compensation may vary depending on relevant factors, including experience, skills, location, and client project.

 

Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. 
We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.


Minimum Degree Required:

  • Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required

Top Skills

Agile
Application Lifecycle Management
CRM
Dynamics
Safe
Salesforce
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The Company
HQ: San Ramon, California
400 Employees
Year Founded: 2001

What We Do

Kunai is a safe workplace for brilliant minds in the fields of software engineering & architecture, business development, recruiting and strategy. We specialize as an agency for fintech organizations ranging from unicorn startups to Fortune 500 companies. Our team of 120+ individuals is dispersed all around the world, which organically builds diversity into our culture's DNA. Our mission is to take care of our people so that together we can all do the best work of our lives.

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