Duties and Responsibilities
- Serve as the primary point of contact and technical expert for partner management matters, ensuring timely and effective communication, issue resolution, and overall customer satisfaction.
- Develop and maintain a trusted advisor relationship with key partners, customer stakeholders, and executive leadership by providing technical expertise, strategic guidance, insights, and support.
- Oversee and implement projects from start to finish, ensuring timely delivery and alignment with technical and business objectives.
- Manage and communicate the progress of monthly/quarterly initiatives and phase gates to internal and external stakeholders.
- Proactively identify upsell, cross-sell, and renewal opportunities and regularly communicate these opportunities to the executive team to support strategic decisions.
- Forecast and track key account metrics, such as revenue, growth, and customer satisfaction.
- Resolve issues to maintain and strengthen customer trust.
- Assist with challenging client requests or issue escalations as needed.
Qualification and Experience
- BS/BA in engineering, computer science, robotics, engineering, physics, mathematics, or a similar field.
- 3-5+ years experience as a sales engineer, field engineer, or technical account manager
- 3+ years of account management, business development, strategic partnerships, or similar roles
- Experience successfully collaborating with C-suite executives in high-growth autonomous driving, deep tech, or AI startups
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization, including executive and C-level.
- Proven track record in team leadership and project management.
- Ability to collaborate with global cross-functional teams and drive results.
- Excellent communication, interpersonal, and client-facing skills.
- Excellent critical thinking and problem-solving skills.
Extra Credit
- Experience in robotics or software engineering.
- Experience in strategy consulting, investment banking, or similar professional services roles.
Top Skills
What We Do
BlueSpace.ai is a software company that was founded to solve the “black box” problem of perception and prediction in autonomous driving. Our team consists of AV industry veterans with an average 10+ years of experience each working in OEMs, world class research institutions, and autonomous driving companies. Collectively, we’ve had successful AV service launches in California, Texas, and Florida. Our software uses an innovative approach to perception and prediction that captures the full motion of any object. BlueSpace's revolutionary technology enables verifiable safety, high performance, and scalable deployment of any autonomous driving system that exists today