Technical Outside Sales Representative

Posted Yesterday
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Grand Rapids, MI, USA
In-Office
75K-120K
Mid level
Retail • Industrial
The Role
Field-based sales representative responsible for growing a Grand Rapids territory through prospecting, customer visits, product presentations, technical product selection, quoting, order closing, account support, and customer service. The role requires expertise in power transmission and fluid power products, technical drawing interpretation, practical problem-solving, territory reporting, and collaboration across the company. Regular travel, delivery assistance, and lifting up to 50 pounds are required.
Summary Generated by Built In

Description

State Supply Company (SSC) is a trusted leader in the power transmission and fluid power industry, serving customers with innovative solutions and a comprehensive product portfolio. Our team is dedicated to delivering exceptional service, technical expertise, and long-term value to our clients.

We are seeking an experienced Outside Sales Representative to join our growing team! 

As an Outside Sales Representative, you will be the face of State Supply Company for customers in the Grand Rapids region. You’ll leverage your expertise in power transmission and fluid power products to build strong relationships, identify customer needs, and deliver tailored solutions. This is a field-based role focused on driving sales growth, supporting customers, and expanding SSC's market presence.

Key Responsibilities

Direct Sales & Customer Engagement:

• Make regular sales calls to prospective and existing customers within your assigned territory.

• Present new products, services, and technical information to increase SSC’s exposure and grow your territory.

• Assist customers in specifying and selecting the right products from SSC’s complete line of power transmission and fluid power solutions.

Customer Service & Support:

• Provide quotes for customer projects and close purchase orders efficiently.

• Deliver outstanding customer service by collaborating with all levels of SSC personnel.

• Perform simple delivery functions as needed to ensure timely fulfillment.

Account Management:

• Work with accounting to maintain customer accounts within specified terms.

• Provide regular feedback to management on territory status through verbal and written reports.

Teamwork & Communication:

• Communicate professionally via phone, email, web, and in-person.

• Read and interpret technical drawings, blueprints, and diagrams to support customer needs.

• Apply practical reasoning and technical knowledge to solve customer challenges.

Requirements

• Minimum 3 years of experience in power transmission or fluid power products or a closely related field.

• High School diploma or equivalent required; some college or relevant on-the-job experience preferred.

• Proven ability to read and understand technical documentation.

• Strong communication and interpersonal skills.

• Solid math skills (percentages, ratios, fractions, decimals, etc.).

• Valid driver’s license and ability to travel within the Grand Rapids territory.

• Ability to lift up to 50 pounds.

What We Offer

  • Competitive Compensation
  • Work/Life Balance 
  • Paid Time Off/Vacation
  • Birthday Paid Time Off
  • Generous Paid Sick Time
  • Paid Holidays 
  • 401(k) with generous employer match
  • Medical Insurance
  • Dental insurance
  • Vision Insurance
  • Mental Health EAP
  •  Supportive, team-oriented work environment.
  • Opportunities for professional growth and development.
  • The chance to make a real impact in a dynamic and growing industry.

Skills Required

  • Minimum 3 years of experience in power transmission or fluid power products, or a closely related field
  • High school diploma or equivalent
  • Ability to read and understand technical documentation
  • Strong communication and interpersonal skills
  • Solid math skills, including percentages, ratios, fractions, and decimals
  • Valid driver's license
  • Ability to travel within the Grand Rapids territory
  • Ability to lift up to 50 pounds
  • Some college or relevant on-the-job experience
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The Company
HQ: Saint Paul, MN
10 Employees
Year Founded: 1945

What We Do

State Supply Company is a wholesale distributor and online retailer of heating, plumbing, and HVAC products for residential, commercial, and industrial applications. Since 1933, the company has provided a wide selection of products from industry-leading brands, supported by a knowledgeable team and an expansive supplier network across the United States to ensure fast delivery at affordable prices.

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