Technical Operations Manager

Reposted Yesterday
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London, Greater London, England
In-Office
Mid level
Information Technology • Software
The Role
The Technical Operations Manager ensures the high-quality delivery of services at a Data Centre, focusing on relationship management and continuous improvement while overseeing facilities coordination and project management.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Data Centre Technical Manager 

Duties of the Technical Engineering Manager 

  • Securing a seamless (no interruptions) go-live 

  • Securing an open and transparent relationship with the client and our vendors 

  • Delivering against the contractual improvement commitments 

Responsibilities of the Technical Engineering Manager 

This position will ensure high quality and consistent delivery of hard services across a Data Centre site. The role will have specific responsibility for the management of key technical services. 

The role will involve continuous improvement, day-to-day facilities coordination and management of ad-hoc projects for the client’s facilities. 

We are looking for an assertive candidate who can communicate effectively and cross-functionally to understand business needs, problem-solve and deliver facilities solutions that are both high-quality and cost-effective. 

Business first and Getting it done are the most important JLL Leadership Capabilities we’re looking for. 

Technical Engineering Duties: 

  • Establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of JLL’s services 

  • Deliver against the set KPI’s around down time, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area’s 

  • Is proactive through securing in-depth root cause corrective actions, propose continuous reliability improvements and the implementation of audits 

  • Drive and promote a safety culture including subcontractors, suppliers and visitors 

  • Manage quality compliance (regulatory, client and JLL) for all systems and processes in JLL scope of works. Liaises with the EHS and Quality teams. 

  • Implement best practice from within and outside of JLL 

Requirements Essential 

  • Degree in Engineering, or a related field, technically qualified professional engineer, inclusive of excellent working knowledge of buildings services installations 

  • Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related P&L 

  • A strategic thinker with capability and experience to work with a wide range of stakeholders 

  • Hands-on if required; reputation for delivering results 

  • Strong communicator, both verbally & written, in English and Italian 

  • Authorising engineer for Pressure Systems, Confined space and Electrical Systems (desirable) 

  • Quality Management knowledge and experience 

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Top Skills

Engineering
Facilities Management
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The Company
HQ: Chcago, IL
2,038 Employees

What We Do

JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces.

With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.

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