Technical & Operations Manager

Job Summary:

About Waikato Regional Theatre:
Join the team at Waikato Regional Theatre, Hamilton’s landmark venue for arts and entertainment. Opening in 2025, the Theatre will host an exciting programme of world-class performances, from live music and theatre to community and cultural events. As part of the Live Nation Group, we specialise in creating extraordinary experiences that inspire and connect audiences. Be part of our passionate team and help shape the future of live entertainment in the Waikato!

About the role:

We are looking for a proactive and hands-on Technical & Operations Manager to join the team at Waikato Regional Theatre. In this pivotal role, you’ll oversee the technical and operational delivery of events, ensuring every aspect of the venue runs smoothly, safely, and to the highest standard.

You’ll be responsible for everything from event bump-ins and production requirements through to venue maintenance, logistics, contractor management, and BOH staff leadership. With a strong focus on safety, presentation, and efficiency, you’ll play a key role in shaping the backstage experience for clients, promoters, touring staff, and patrons alike.

This is a dynamic role where no two days are the same. If you think you have what it takes, we’d love to hear from you. Apply with a cover letter outlining why you’re the perfect candidate for this opportunity.

What you’ll be doing: 

• Overseeing operations: Ensure smooth, safe, and efficient day-to-day management of venue operations, from bump-in to bump-out.
• Technical delivery: Work with promoters, touring crews, and contractors across rigging, audio, lighting, and staging to deliver world-class productions.
• Team leadership: Guide, train, and roster BOH staff and contractors, ensuring compliance with SOPs, inductions, and safety requirements.
• Venue presentation: Coordinate cleaning, storage, and maintenance to keep the venue and BOH areas well-presented and event-ready.
• Service provider management: Build strong partnerships and oversee agreements with key providers including rigging, catering, electrical, and security.
• Health & safety: Lead risk assessments, OHS committee participation, and compliance with all statutory and licensing requirements.
• Asset & facility management: Manage venue equipment, conduct regular facility checks, and support capital works projects.
• Financial accountability: Work with the Venue Manager and Finance Partner to ensure accurate forecasting and event settlements.

What we’re looking for:

• Proven venue experience: Previous experience in BOH management within a live music or entertainment venue.
• Technical know-how: Broad understanding of audio, lighting, and rigging, with preferred certifications such as riggers or working at heights.
• Strong organiser: Excellent planning and multitasking skills with high attention to detail.
• Resilient communicator: Able to build strong relationships with promoters, staff, contractors, and service providers.
• Adaptable problem-solver: Calm under pressure, proactive, and able to find solutions in a changing environment.
• Leadership qualities: Motivational leadership style that empowers staff and encourages open communication.
• IT capability: Proficient with Microsoft Office and confident using and learning new systems.
• Flexibility: Willingness to work nights, weekends, and public holidays when required.

The Benefits:

• A vibrant, music-focused workplace fostering creativity and collaboration.
• Opportunities for professional development and career advancement.
• Access to concerts, events, and other entertainment perks.
• A diverse, equitable workplace where every voice matters.
• Comprehensive benefits, from volunteer days to wellness programs and mental health support.

Equal Opportunities: 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

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