Technical Operations Associate (AI-Native)

Sorry, this job was removed at 09:55 p.m. (CST) on Monday, Sep 08, 2025
Hiring Remotely in Austin, TX
Remote or Hybrid
eCommerce • Sharing Economy
Adios: AI-powered pickup & resale service turning your unused items into cash, donations, or eco-friendly disposal.
The Role

Adios (https://sayadios.com/) is building the easiest way to say goodbye to your unwanted stuff—and feel great doing it. We're on a mission to make decluttering profitable and sustainable through resale, donation, and ethical disposal.

Role Overview

  • Remote-first, at least 2-hours overlap with CDT required, starting at $18-22/hr based on experience

In this role, you’ll be the technical backbone for both our customer-facing and internal tools. Your mission: make things run smoother, smarter, faster, and built for scale. From AI-powered concierge tools to optimized Zapier flows, you'll ship high-leverage systems that keep us lean and delight our users.

This is a part-time role (20 hours/week) with the potential to expand to full-time, and grow with the company.

What You’ll Own

You’ll be responsible for building and scaling tools and systems that directly impact:

  • Customer experience (intake forms, pricing logic, SMS flows)
  • Concierge productivity (AI models, item routing logic, resale dashboards)
  • Operational scalability (automation of manual workflows, dashboards, CRMs)

Key Deliverables

  • Design and maintain our no-code and AI-powered internal systems (Zapier, Replit, Stripe, Twilio, Slack).
    • We are tool agnostic, this is our current stack but we’re always open to better options that require less work or less cost
  • Build an internal AI assistant for our Adios Resale Concierge—one that processes images of items and recommends next steps (resale, donate, recycle) with context.
  • Support the rollout of a internal-facing dashboard for inventory tagging, basic CRM features, and historical customer data.
  • Ship improvements to our payment and intake system (Stripe > Replit > Slack), including dynamic pricing and SMS feedback loops.
  • Document all systems (Loom + Notion) for easy handoff and scaling.
  • In phases we will build a robust customer backend to show users the journey of their items—like “Your couch found a new home in Austin’s Autism Classroom” or “You diverted 312 lbs of CO₂ from landfills.” This system will power gamification and eco-rewards (like a free Adios tote after 3 bag donations).

What You Bring

**Must-Haves

  • 2+ years of experience in a startup or fast-moving environment
  • Deep familiarity with AI tools, no-code platforms, and automation (Zapier, Replit, Twilio, Stripe, etc.)
  • Comfort with APIs and systems-level thinking—you're a “glue layer” person
  • Clear written communication and process documentation (Notion, Loom)
  • Autonomous, entrepreneurial mindset—you ask the right questions and get stuff done

**Bonus If…

  • You’ve personally flipped, resold, or donated items before
  • You’ve worked in a marketplace, logistics, or circular economy business
  • You’ve built internal tools that were used daily by ops or customer support teams

Soft Skills We Value

  • Curious and creative problem-solver who finds workarounds and new paths
  • Clear communicator across tools and time zones
  • Action-oriented—you figure things out and follow through
  • Prioritizes efficiency over hours spent—we care about outcomes, not effort
  • Brings proactive ideas, honest feedback, and pride of ownership

Ready to build systems that help people say goodbye to clutter—and hello to cash, calm, and doing good?

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The Company
Austin, Texas
3 Employees
Year Founded: 2025

What We Do

Adios is a tech-enabled decluttering service that helps Americans say goodbye to their unused and unwanted items—effortlessly. From clothing and books to small appliances and furniture, we pick up your bags on a 24-hour window (Mon–Fri) using our intuitive SMS-only booking system. Each bag arrives in a branded IKEA-style tote, tracked via QR code, and processed through our AI-driven valuation engine.

Once items arrive at our warehouse, our Adios Resale Specialists curate and list them across top resale platforms to maximize returns. Customers receive monthly resale reports via Notion dashboards, and payouts are sent automatically via Zelle or check on the 5th. Unsold items are donated after 30 days to vetted nonprofits.

By combining minimal W2 staffing with AI, interns, and contractors, we maintain high profit margins while offering subscription tiers ($25–$50/month) and add-on services for extra pickups or furniture removal. With transparent operations, real-time tracking, and a commitment to sustainability, Adios has helped hundreds of customers reclaim space—and value—in their homes. Join us as we build a circular economy, one tote at a time.

Why Work With Us

At Adios, we champion kaizen and shared upside. You’ll work in a nimble, AI-native team—learning on the job, owning impact, and driving continuous improvement. Based in Austin with flexible remote options, we promote from within and empower you to grow as we revolutionize resale and sustainability.

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