Technical Manager

Posted 13 Days Ago
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Markham, ON, CAN
Hybrid
Senior level
Software • Business Intelligence
The Business & Technology Advisors for Skilled Trades
The Role
Leads software engineering teams and owns technical delivery across XR/MR applications, motion-capture pipelines, embedded systems, and cloud SaaS products. Responsibilities include people management, architecture, design reviews, code quality, SDLC delivery, DevOps, AI-assisted development tooling, process improvement, executive reporting, and client-facing technical support. The role requires strong software engineering fundamentals, production architecture ownership, leadership experience, LLM and machine learning knowledge, and hands-on AI tool integration.
Summary Generated by Built In

Position Summary 

Idealogical Group is seeking a Technical Director to lead our software development team and own technical delivery across our product portfolio. Reporting to the CTO, the Technical Director is responsible for engineering leadership, system architecture, development process, and code quality across projects spanning XR/MR applications, real-time motion capture pipelines, embedded systems, and a multi-tenant cloud SaaS platform. 

This is a hands-on leadership position. The successful candidate will lead people and set direction while remaining directly engaged in architecture, technical review, and delivery. 

Key Responsibilities 

Team Leadership 

Lead, mentor, and develop a team of software developers 

Manage performance, career development, and technical growth of direct reports 

Participate in hiring, onboarding, and resource planning 

Foster engineering excellence with an emphasis on computer science fundamentals, design patterns, and language-agnostic problem solving 

Architecture & Technical Direction 

Steward and suggest system architecture across projects; define technical standards and design patterns 

Lead technical design reviews and architectural decision-making 

Ensure solutions are scalable, secure, maintainable, and appropriately documented 

Evaluate build-vs-buy and technology selection decisions with clear trade-off analysis 

Quality & Delivery 

Establish and enforce code review standards; personally conduct reviews of critical work 

Own engineering accountability for correctness, security, and performance of all shipped code, including AI-assisted output 

Manage delivery across the full software development lifecycle, from requirements through deployment and support 

Report delivery status, risk, and estimates to executive leadership 

Process & Innovation 

Own and continuously improve the team's development methodology and tooling 

Lead the evaluation and integration of AI-assisted and agentic development tools into the SDLC 

Monitor advancements in ML/LLM capabilities and efficiencies; assess business and engineering impact 

Drive adoption of process changes with measurable outcomes for consistency, quality, and team scalability 

Stakeholder Engagement 

Translate technical direction into business terms for the executive team 

Support client-facing technical discussions, proposals, and solution design as required 

Qualifications 

Required 

8+ years of progressive software development experience, including 2+ years leading developers (formal management or technical lead capacity) 

Exceptional computer science fundamentals: data structures, algorithms, design patterns, and system design, independent of any single language or framework 

Proven experience owning architecture for production systems 

Deep working knowledge of the full SDLC and modern DevOps practices 

Working knowledge of LLMs and machine learning approaches, including their architectures, capabilities, and limitations 

Hands-on experience integrating AI-assisted development tools into professional engineering workflows 

Excellent code review and technical validation skills 

Strong written and verbal communication, including experience presenting to senior leadership 

Assets 

Unity/C# and XR/VR/MR development experience 

Google Cloud Platform (GKE, Cloud SQL, Cloud Build) and multi-tenant SaaS architecture 

Information retrieval systems (vector search, hybrid retrieval) or local model deployment 

Embedded systems exposure (microcontrollers, sensor integration) 

Experience in regulated or compliance-driven client environments 


Skills Required

  • 8+ years of progressive software development experience
  • 2+ years leading developers through formal management or technical lead responsibilities
  • Strong knowledge of data structures, algorithms, design patterns, and system design
  • Experience owning architecture for production systems
  • Deep knowledge of the full software development lifecycle and modern DevOps practices
  • Working knowledge of LLMs and machine learning approaches, architectures, capabilities, and limitations
  • Hands-on experience integrating AI-assisted development tools into professional engineering workflows
  • Excellent code review and technical validation skills
  • Strong written and verbal communication skills, including presenting to senior leadership
  • Unity and C# development experience
  • XR, VR, or MR development experience
  • Google Cloud Platform experience, including GKE, Cloud SQL, and Cloud Build
  • Multi-tenant SaaS architecture experience
  • Information retrieval systems experience, including vector search or hybrid retrieval
  • Local model deployment experience
  • Embedded systems experience, including microcontrollers and sensor integration
  • Experience in regulated or compliance-driven client environments
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The Company
HQ: Markham, ON
41 Employees
Year Founded: 1994

What We Do

At Idealogical Group, we help skilled trade organizations across North America improve operations, training, and safety through innovative technology. Our mission is simple: to improve and save lives by empowering unions, associations, training centres, and contractors with the tools they need to protect workers and strengthen their organizations. Our portfolio spans a wide range of solutions, including dispatch systems, cybersecurity, document management, council-local management platforms, trade school management systems, and virtual reality safety training. Backed by years of experience and proven frameworks, we adapt each solution to the unique needs of our clients. Every solution we deliver is centered around one goal: helping skilled trades protect their people, keep them working, and ensure everyone goes home safe.

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