Technical Manager & Accreditation Manager, Americas

Posted 5 Hours Ago
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Houston, TX, USA
Hybrid
Mid level
Other
The Role
Manages accreditation compliance and technical governance for management systems certification across the Americas. The role interfaces with accreditation bodies, coordinates assessments, responds to findings, evaluates auditor and reviewer competence, oversees technical reviews and certification authorizations, supports certification decisions, and provides technical guidance to global operations. It also contributes to process improvement, training, calibration, complaint resolution, and implementation of certification schemes and standards.
Summary Generated by Built In

About the Role

DNV Business Assurance is seeking an experienced and highly motivated professional to join the Global Technical Hub (GTH MSC) as Technical Manager & Accreditation Manager for the Americas region.

This role is critical in ensuring the integrity, effectiveness, and accreditation compliance of DNV’s Management Systems Certification activities across North and South America.

The successful candidate will lead technical governance activities, support accreditation management, oversee competence approvals, contribute to certification decision processes, and provide technical leadership to auditors, technical reviewers, certification managers, and operational teams.

The role operates in close cooperation with the Global Technical Hub, regional management, accreditation bodies, and scheme owners.

This position will be based at DNV’s Houston, Texas office.
 

What you'll do

  • Accreditation Management
    • Manage and maintain accreditation compliance for Americas MSC activities.
    • Act as primary technical interface towards accreditation bodies, including ANAB and other relevant accreditation entities.
    • Coordinate preparation, execution, and follow-up of accreditation assessments.
    • Lead responses to accreditation findings and observations.
  • Technical Governance
    • Ensure consistent implementation of ISO/IEC 17021-1 and related accreditation requirements.
    • Monitor certification process effectiveness and technical review quality.
    • Support continuous improvement of certification processes and technical controls.
    • Participate in development and deployment of new services and schemes.
  • Competence Management
    • Evaluate and approve auditor, reviewer, and competence approver qualifications.
    • Support calibration and harmonization activities worldwide.
    • Contribute to training and mentoring of certification personnel.
    • Maintain appropriate technical competence records.
  • Technical Review & Certification Support
    • Perform or oversee technical reviews and certification authorizations for complex cases.
    • Support certification decisions where escalation or specialist review is required.
    • Ensure consistent application of technical review requirements.
  • Stakeholder Support
    • Provide technical guidance to operations teams globally.
    • Support resolution of technical complaints, appeals, and certification issues.
    • Cooperate with scheme managers, technical managers and GTH colleagues worldwide.

Responsibilities
  • Generous paid time off (vacation, sick days, company holidays, personal days)
  • Multiple Medical and Dental benefit plans to choose from, Vision benefits
  • Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
  • Employer-paid, therapist-led, virtual care services through Talkspace
  • 401(k) with company match
  • Company provided life insurance, short-term, and long-term disability benefits
  • Education reimbursement program
  • Flexible work schedule with hybrid opportunities
  • Charitable Matched Giving and Volunteer Rewards through our Impact Program
  • Volunteer time off (VTO) paid by the company
  • Career advancement opportunities

**Benefits vary based on position, tenure, location, and employee election**

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. US applicants with a physical or mental disability who require reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department ([email protected]). Information received relating to accommodation will be addressed confidentially.
For more information 
https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

Qualifications

What is required

  • Bachelor's degree or equivalent professional experience 
  • A minimum of four years experience in the industry 
  • Significant experience in management system certification activities.
  • Lead Auditor in: 
    • ISO 9001
    • ISO 14001
    • ISO 45001
  • Strong knowledge of: 
    • ISO/IEC 17021-1
    •  Global ACI-TECH-3/IAF Mandatory Documents
    • Accreditation processes
  • Previous experience as Technical Manager, Accreditation Manager, Certification Manager, Technical Reviewer, or equivalent.
  • Previous interaction with accreditation bodies.
  • Experience with ANAB accreditation.
  • Knowledge of additional standards such as: 
    • ISO 50001
    • ISO 56001
    • ISO 37001
    • SA8000
    • Other sustainability-related schemes
  • Strong technical judgement
  • High integrity and independence
  • Ability to influence without direct authority
  • Structured and analytical
  • Team player with a global mindset
  • Customer and business oriented
  • Experience conducting or supervising technical reviews.
  • Experience with auditor competence evaluations and approvals.
  • Strong written and verbal English communication skills.
  • We conduct pre-employment drug and background screening

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position* 

Skills Required

  • Bachelor's degree or equivalent professional experience
  • Minimum of four years of industry experience
  • Significant experience in management system certification activities
  • Lead Auditor qualifications in ISO 9001, ISO 14001, and ISO 45001
  • Strong knowledge of ISO/IEC 17021-1 and Global ACI-TECH-3/IAF Mandatory Documents
  • Knowledge of accreditation processes
  • Previous experience as a Technical Manager, Accreditation Manager, Certification Manager, Technical Reviewer, or equivalent
  • Previous interaction with accreditation bodies
  • Experience with ANAB accreditation
  • Knowledge of ISO 50001, ISO 56001, ISO 37001, SA8000, or other sustainability-related schemes
  • Strong technical judgment, integrity, independence, and ability to influence without direct authority
  • Structured, analytical, team-oriented, customer-focused, and globally minded approach
  • Experience conducting or supervising technical reviews
  • Experience with auditor competence evaluations and approvals
  • Strong written and verbal English communication skills
  • Successful pre-employment drug and background screening
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The Company
HQ: Bærum
15,000 Employees

What We Do

DNV is the independent expert in risk management and assurance, operating in more than 100 countries. Through its broad experience and deep expertise DNV advances safety and sustainable performance, sets industry benchmarks, and inspires and invents solutions.

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