We are seeking an experienced Software Engineering Manager (Tech Lead) to join our Auckland-based engineering team. This is a genuinely hybrid role, with approximately 50% of your time focused on hands-on technical delivery and 50% focused on leading your squad. Unlike a pure management role, you will remain a practising engineer, building and reviewing code, shaping architecture, and setting the technical bar for your team.
IDEXX continues to make significant strategic investment in Veterinary Software, with a clear ambition to deliver the first fully integrated vertical SaaS platform for Animal Health. Auckland is home to IDEXX’s global Software Centre of Excellence, where we design, build, and operate cloud-native platforms and applications that support veterinary professionals worldwide.
Why this role matters
As our platforms continue to scale globally, we are growing a world-class engineering team where technical excellence and people leadership go hand in hand. In this role, you will lead a cross-functional squad responsible for delivering meaningful outcomes for veterinary professionals while contributing directly to the design, development, and operation of our software. Working across modern technologies and cloud-native architectures, you will help shape both the technical direction of our products and the growth of the engineers who build them, supporting IDEXX’s mission to solve veterinary practices’ most pressing challenges through technology.
In this role
You embrace and champion agentic coding and AI-assisted development as core elements of how we build software, helping reimagine the software development lifecycle from design and specification through verification and operation.
You lead from the front by actively delivering features, writing code, and maintaining high standards of automated test coverage alongside your team.
You create technical architecture and design documentation for complex, large-scale systems that are secure, scalable, and maintainable.
You conduct senior code reviews that raise the quality bar across the squad and ensure robust, maintainable code reaches production.
You support architectural and engineering excellence across the squad, contributing to technology discussions and helping drive the platform forward.
You mentor and develop a cross-functional squad of engineers through coaching, feedback, and hands-on support.
You foster an inclusive and psychologically safe environment where individuals contribute openly, collaborate effectively, and perform at their best.
You establish clear performance objectives and development plans for squad members, tracking progress and supporting ongoing growth conversations.
You help attract, recruit, and retain high-performing engineers whose values, mindset, and technical capabilities align with IDEXX’s needs.
You inspire a culture of accountability and end-to-end ownership, ensuring the squad understands and is motivated by the value of what they are building.
You collaborate closely with Engineering leadership, Product Managers, and Architects to align squad priorities with the product roadmap and broader technical strategy.
You optimize squad processes to support efficient delivery, minimize work in progress, and maintain clear stakeholder expectations.
You champion engineering process improvement and contribute to the evolution of IDEXX’s engineering values, practices, and standards across teams.
What you need to succeed
7+ years’ experience as a Software Engineer with a strong track record of hands-on technical delivery in a modern software environment
Proven ability to lead and mentor engineers while remaining an active technical contributor
Demonstrated experience evolving engineering culture and processes toward higher engagement, agility, automated testing, and DevSecOps maturity
Deep understanding of cloud-native architectures, distributed systems, and modern software design principles
Proficiency in modern web and backend technologies such as React, Go, TypeScript, .NET, Ruby, or Java, with the ability to review code, mentor engineers, and influence architectural direction
Experience operating within Agile environments including Scrum, Kanban, or hybrid delivery models
Prior experience in a scaled SaaS environment is highly desirable
What you can expect from us
Structured onboarding, induction, ongoing training, and transparent performance-driven professional development
Rewarding salary packages including lucrative incentive schemes for all
Continuous learning and development opportunities, both internal and external
Hybrid working with a great office space to collaborate, including a gym and rooftop bar
Coffee + Fruit + Food Truck Friday
Dog friendly office
Fully subsidized Southern Cross Health insurance
Part subsidized parking via Parkable
Why IDEXX
At IDEXX we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, IDEXX Veterinary Software solutions simplify the flow of information across practices and connect veterinary teams with the information they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.
Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Skills Required
- 7+ years' experience as a Software Engineer
- Proven ability to lead and mentor engineers while remaining an active technical contributor
- Experience championing and using AI-assisted/agentic coding workflows
- Demonstrated experience evolving engineering culture, agility, automated testing, and DevSecOps maturity
- Deep understanding of cloud-native architectures, distributed systems, and modern software design principles
- Proficiency in modern web and backend technologies (React, Go, TypeScript, .NET, Ruby, Java)
- Experience operating in Agile environments (Scrum, Kanban, or hybrid)
- Prior experience in a scaled SaaS environment
- Ability to create technical architecture and design documentation for large-scale systems
- Conduct senior code reviews and maintain high automated test coverage
- Experience attracting, recruiting, and retaining engineering talent and setting performance objectives
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage includes multiple medical options, dental and vision, and robust add‑ons such as mental‑health support, virtual care, and specialty navigation programs. Feedback suggests these elements, often available from day one, are broadly seen as comprehensive and valuable.
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Retirement Support — Retirement offerings feature a 401(k) with a dollar‑for‑dollar match on the first 5% after six months. Feedback suggests this consistent match is a notable anchor of total rewards.
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Leave & Time Off Breadth — Time off includes accrued PTO, paid holidays, and paid parental leave with adoption assistance. Feedback suggests this structure, alongside supportive family programs, contributes meaningfully to work‑life support.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
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