Technical Lead – Microsoft Dynamics 365

Posted 5 Days Ago
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Abu Dhabi, ARE
In-Office
Expert/Leader
Software • Database • Analytics
The Role
Leads the technical development and delivery of Microsoft Dynamics 365 CRM and Power Platform solutions. Designs custom components, plug-ins, workflows, integrations, and automation; guides development teams on architecture, coding standards, security, performance, and scalability. Reviews technical designs and code, supports troubleshooting and deployments, collaborates with functional leads and architects, and identifies opportunities to enhance CRM functionality through Power Platform.
Summary Generated by Built In
Role Overview:
We are seeking an experienced CRM Technical Lead with 10+ years of experience to lead the technical development and delivery of CRM solutions using Microsoft Dynamics 365 and Power Platform. The role will focus on development leadership, custom components, integrations, plug-ins, workflows, and ensuring the quality and scalability of technical implementations.
Key Responsibilities:
  • Lead the technical development and delivery of Microsoft Dynamics 365 CRM solutions.
  • Provide technical leadership for the design and development of custom CRM components and extensions.
  • Develop and oversee plug-ins, workflows, custom business logic, and automation within Dynamics 365.
  • Design and implement Power Platform integrations with Dynamics 365 and other enterprise systems.
  • Guide development teams on coding standards, solution architecture, performance, security, and best practices.
  • Review technical designs, code, and implementations to ensure quality, maintainability, and scalability.
  • Collaborate with functional leads and solution architects to translate business requirements into robust technical solutions.
  • Support technical troubleshooting, performance optimisation, deployment, and release activities.
  • Identify opportunities to leverage Power Platform capabilities to enhance CRM functionality and automation.
Required Experience & Skills:
  • 10+ years of experience in CRM/Dynamics 365 technical development, with strong technical leadership experience.
  • Strong hands-on expertise in Microsoft Dynamics 365 CRM and Power Platform.
  • Proven experience developing plug-ins, workflows, custom components, and CRM extensions.
  • Strong experience with Power Platform integrations and enterprise system integration.
  • Good understanding of Dynamics 365 development frameworks, APIs, customisation, security, and solution management.
  • Experience leading technical development teams and conducting technical design/code reviews.
  • Strong problem-solving, communication, and stakeholder management skills.
Key Deliverables:
  • Technical design and development of custom CRM components.
  • Dynamics 365 plug-ins, workflows, and custom business logic.
  • Power Platform and enterprise-system integrations.
  • Technical documentation, code reviews, and development standards.
  • Technical leadership, troubleshooting, and implementation support.

Skills Required

  • 10+ years of experience in CRM or Dynamics 365 technical development
  • Strong technical leadership experience
  • Hands-on expertise in Microsoft Dynamics 365 CRM and Power Platform
  • Experience developing plug-ins, workflows, custom components, and CRM extensions
  • Experience with Power Platform integrations and enterprise system integration
  • Understanding of Dynamics 365 development frameworks, APIs, customization, security, and solution management
  • Experience leading technical development teams
  • Experience conducting technical design and code reviews
  • Strong problem-solving, communication, and stakeholder management skills
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The Company
HQ: Andover, MA
324 Employees
Year Founded: 2007

What We Do

NorthBay is an AWS Premier Partner focused on Database & Application migrations, data & analytics, DevOps & DataOps, application modernization and ML/Ai. Our practice areas include big data and analytics, machine learning, artificial intelligence and database migrations.

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