The Role
Lead the Machine Learning Operations team to develop a robust ML platform, manage projects, and enhance AI tooling integration while driving engineering excellence.
Summary Generated by Built In
About Veho
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
About The Role:Veho’s Data Science team is core to Veho’s ability to deliver millions of packages by creating the systems that drive forecasting, network orchestration, pricing, and routing decisions. Being part of this team, the Machine Learning Operations team drives the foundation of these systems by being a partner to the data scientists to create well-designed, stable, and performant systems.
As the Technical Lead Manager, you’ll own our Data Science platform and our 1-2 year roadmap for creating a sophisticated and stable platform that keeps up with Veho’s rapid growth. You and your team embed into science projects so engineering quality is built in from day one, and create the templates to get new systems up and running quickly. You’ll push our AI‑assisted development agenda and be a thought leader for the Veho data and engineering community on how to leverage AI in improving development velocity.
You will manage the Machine Learning Operations team and contribute significantly by writing code, reviewing designs, and setting the technical bar. You’ll partner closely with our Agentic Developer Experience and Builder Experience teams.
A great candidate:
- Is an expert in their craft, creating high quality ML infrastructure and delivering impactful machine learning models to our stakeholders.
- Works in close collaboration with the other Data Science team members and keeps the business value at the center of their work. Has a bias for action, balancing delivering impact in the short-term while building out the long term vision.
- Applies their ML / MLOPS knowledge to suggest new patterns, tools, approaches to improve the team’s models
- Drives team velocity by helping the current team develop in their careers, hiring strong new talent onto the team, and adopting AI as a core part of development.
What you’ll do:
- Lead and grow a team of four engineers spanning ML infrastructure, ML operations, and embedded data science project work.
- Improve our internal ML platform: standardize and improve ML infrastructure, improve how DS services are created, deployed, and operated. Think service performance, permissioning, environment setup, and integration with upstream and downstream systems.
- Set the roadmap for improving our Machine Learning and Operations Research infrastructure.
- Embed engineers into major science initiatives (forecasting, network orchestration, pricing) so every project is technically sound and lessons learned find their way back into our platform.
- Drive AI usage across DS. Collaborate with our Agentic Developer Experience team to ensure new tooling has a high impact on the Data Science team’s velocity. Set standards, introduce patterns, and drive adoption of how to leverage AI in data science workflows (EDA, model iteration, ML/OR methodologies)
- Be part of the on-call rotation for our data science production systems.
What You Bring:
- Bachelor’s Degree plus at least 6 years of experience in Machine Learning Engineering, or Master’s Degree plus at least 4 years in Machine Learning Engineering:
- This experience should include:
- ML platform experience: training and serving infrastructure, feature stores, orchestration, monitoring, deployment pipelines
- experience managing impactful, high velocity ML Platform / ML Ops teams in smaller scale companies
- experience driving AI/agentic tooling adoption inside an organization
- hands‑on experience with open‑source tooling for large‑scale ML (e.g., Ray, Flink, Feast).
- strong knowledge of Cloud‑based data engineering and data science tools (AWS preferred) and Data Warehouses (Redshift, Databricks, Snowflake).
- Strong proficiency in Python.
- Interest in building systems in a Supply Chain setting, enabling a physical supply chain to run like clockwork.
Compensation:
$199,000-241,000 base comp per year
The pay range is subject to the discretion of the Company and may be differentiated based on the candidate's work location. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.
Veho is an equal opportunity employer and does not discriminate on the basis of citizenship status, national origin, or any other protected characteristic.
Candidates requiring H-1B transfer sponsorship will be considered for this role. Current valid H-1B status required.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
All California applicants please reference our California Applicant Privacy Notice located here.
Skills Required
- Bachelor's Degree and 6+ years or Master's Degree and 4+ years in Machine Learning Engineering
- Experience managing ML Platform / ML Ops teams
- Hands-on experience with open-source tooling for large-scale ML
- Strong knowledge of Cloud-based data tools (AWS Preferred)
- Strong proficiency in Python
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The Company
What We Do
Built for the age of e-commerce, Veho is an end-to-end delivery service that puts customer experience in the center. Our network of professional and qualified flexible drivers, powered by our proprietary technology, allows any brand to delight customers like never before. We help our customers cut their shipping costs, gain full visibility into all of their shipments, and build customer loyalty with an incredible shipping experience. Welcome to package delivery, reinvented.
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