The Role
The Technical Lead, DevOps/SRE will guide technology operations, enhance DevOps practices, manage teams, and ensure system stability and performance.
Summary Generated by Built In
Who we are
Univeris has been successfully building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms (e.g., mutual fund dealers, securities dealers, wealth management firms and insurance companies) that want to stay competitive in an intriguingly digital world. To date, more than 25,000 financial advisors and 1.5 million investors in 12 countries have converted to our money-managed platform—with over $450B in Assets Under Administration. Why? Because we have the technology to streamline portfolio management, drive efficiencies and improve productivity.
At Univeris, we value talent and ideas. This means our employees have the freedom to do things they know would be great and meaningful for our clients and for the company. We’re looking for people who are creative, get excited by new opportunities to learn and grow and feel at home by an organization that supports them. Ready to start your career?
The Opportunity
This is a pivotal role for a results-driven and strategic leader to guide our technology operations and infrastructure teams. Reporting to the Director, Technology Operations, you will take ownership of maturing our DevOps and SRE practices, shifting the focus from feature implementation to one of operational excellence, stability, and predictability. The ideal candidate is a proactive leader with a passion for building robust, scalable, and reliable systems. You will be responsible for leading a talented team, driving the health of our production pipelines and SaaS operations, and establishing clear processes that empower the team to work self-sufficiently. This is a chance to be a key partner to the technology leadership team, providing strategic insights that drive the business forward.
The Role
- Team Leadership & People Management: Leading, mentoring, and developing a high-performing team of DevOps and SRE engineers. Fostering a collaborative, results-oriented culture focused on problem resolution, not blame.
- Operational Excellence & Stability: Taking ownership of the health, performance, and stability of our production CI/CD pipelines and SaaS Operations for our Toronto-based systems.
- Application & Infrastructure Lifecycle Management: Planning, managing, and executing application and infrastructure upgrades to ensure systems remain current, secure, and supportable.
- Process Development & Documentation: Designing, implementing, and rigorously documenting Standard Operating Procedures (SOPs) for all key operational activities, including incident response, deployments, and infrastructure changes. Driving the team's transition from ad-hoc tasks to a procedure-driven workflow.
- Strategic Planning & Execution: Leading the planning, effort estimation, and prioritization of all team activities. Implementing disciplined tracking to distinguish between planned project work and unplanned operational incidents, ensuring clear visibility and resource management.
- Stakeholder Communication: Serving as the primary technical point of contact for DevOps and SRE. Communicating effectively with C-level stakeholders, translating complex technical concepts into clear business impact and running structured, objective-driven meetings.
- Infrastructure & Automation: Overseeing the automation of public cloud resources (GCP, Azure, vSphere) using Infrastructure as Code (IaC) best practices (Terraform, Packer, SaltStack).
- SRE & Monitoring: Driving the implementation of SRE best practices to meet and exceed SLAs/SLOs. Championing the use of application and infrastructure monitoring tools (e.g., New Relic, Elastic Stack) to ensure reliability and proactive issue detection.
- Security & Compliance: Upholding and enhancing security concepts within the DevOps lifecycle and supporting security operations across the organization.
- On-Call & Incident Management: Participating in and managing an on-call rotation to support critical systems and leading the incident management process to ensure swift resolution.
Your Formal Qualifications
- 5+ years of progressive experience in DevOps, SRE, or Infrastructure roles, with at least 1-2 years in a leadership or senior capacity.
- University degree or College diploma in Computer Science, Engineering, or a related field (or equivalent work experience).
Your Proven Qualities
- Proven experience in people management, with a track record of building and leading successful technical teams.
- A self-driven and proactive mindset, with the ability to identify operational needs and architect solutions without direct oversight.
- Strong, disciplined background in project planning, effort estimation, prioritization, and tracking.
- Demonstrated experience developing and implementing SRE principles and robust Standard Operating Procedures (SOPs) in a production environment.
- Exceptional communication, presentation, and interpersonal skills, with a demonstrated ability to effectively communicate with senior leadership (C-level).
- Excellent technical writing and documentation skills, with experience creating clear and concise SOPs, architectural diagrams, and reports.
- Advanced knowledge of cloud and virtualization platforms (GCP, Azure, AWS, vSphere) and expertise with Infrastructure as Code tools (e.g., Terraform, SaltStack, Ansible).
- Deep understanding of CI/CD pipelines and associated tools (e.g., Bitbucket/Git, Bamboo, Nexus, SonarQube).
- Bilingual (English/Spanish) is a strong asset.
- Experience working in an agile environment
Extras You Might Offer As Tiebreakers
- Familiar with the Financial Industry, Wealth Management, Investments, FinTech or other financial related fields.
- Experience working for a Wealth Management, FinTech or Enterprise software vendor.
The Work Environment
Our mid-sized office is in a fantastic downtown location — just a 5-minute walk from Union Station, making it ideal for commuters, and right on the edge of the Financial District.
We work on a hybrid model with two in-office days per week, combining the benefits of in-person collaboration with the flexibility of remote work.
We offer a flexible schedule, however, some work outside of normal business hours may be required on occasion due to time-constrained activities or collaborating with remote teams
Our Culture
Our culture is what makes Univeris a fantastic place to work! We have an inclusive work environment that is collaborative, dynamic and open to new ideas. We incorporate integrity, honesty and commitment into all aspects of our business functioning. From our open door policy to our engaging company events, we take every opportunity to ensure that our employees are empowered, valued and celebrated.
In addition to our culture, we have other amazing benefits and perks that we offer to ensure you are at your best:
- Competitive compensation reviewed twice a year
- Robust health benefits, including yearly health care spending account available since day one and matching RRSP contribution program.
- Schedule flexibility - we know our employees have lives outside of work and don't mind if you need to run to a mid-day doctor's appointment or pick up a kid early from school!
- Regular social events (both in-person and virtual), care packages, team lunches, and more.
- Work From (Almost) Anywhere Policy: you can work from (almost) anywhere for up to 3 months.
- Vacation entitlement grows with your tenure
- Personal and Sick Days are provided to the whole organization
- Professional Development and Growth opportunities as we are in a high-growth mode including mergers and acquisitions, massive projects in the pipeline and constantly changing dynamics of post-pandemic reality
At Univeris, we embrace diversity and inclusion and are committed to equal employment opportunity. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process may e-mail a request to [email protected].
We thank all applicants for showing an interest in this position. Only those selected for an interview will be conta
Top Skills
Ansible
Azure
Bamboo
Bitbucket
DevOps
Elastic Stack
GCP
Git
New Relic
Nexus
Packer
Saltstack
Sonarqube
Sre
Terraform
Vsphere
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The Company
What We Do
Univeris is the leader in enterprise-class retail wealth management solutions for Canada's financial services industry. At Univeris, our focus is to build the best technology to help our clients grow their business and to provide superior competitive advantage.
The Univeris platform, which supports mutual funds, segregated funds, GICs, cash and individual life and health insurance, is the leading retail wealth management solution for wealth firms across Canada. Univeris is the definitive, enterprise-level and single system for wealth management through its integrated management of back office operations, retail product distribution and compliance requirements, and a front office practice management system for advisors.
Connect with us :
Twitter: @UniverisCorp
Instagram: @Univeris
