Overview
The Technical Lead serves as the primary technical authority for client data delivery projects within IQVIA's Data as a Service (DaaS) platform. This role provides technical leadership, mentors Configurators, supports Project Managers, and ensures successful delivery of client solutions while acting as an escalation point for complex technical and production issues.
- Lead technical implementation activities for client data delivery solutions.
- Provide technical guidance, mentoring, and oversight to Configurators.
- Partner with Project Managers to deliver projects on time and within scope.
- Participate in client meetings, technical discussions, and solution reviews.
- Design, implement, and support client data delivery processes and configurations.
- Troubleshoot complex database, infrastructure, connectivity, and integration issues.
- Serve as Tier 3 support for production incidents and escalations.
- Review project deliverables, validate adherence to DaaS standards, and ensure quality compliance.
- Coordinate with Product, Architecture, and Engineering teams to resolve platform issues and influence future enhancements.
- Document best practices, share technical knowledge, and support continuous process improvement.
- Strong hands-on experience with Snowflake, Databricks, and Redshift.
- Experience with cloud platforms including AWS and Azure.
- Knowledge of SFTP and enterprise data delivery environments.
- Strong understanding of databases, data integration, and data delivery processes.
- Experience troubleshooting infrastructure, connectivity, and production issues.
- Proven leadership, mentoring, and stakeholder management skills.
- English proficiency at C1+ level.
- Experience with GCP.
- Knowledge of pharmaceutical data and IQVIA datasets.
- Experience in client-facing consulting, technical delivery, or data engineering environments.
- Client-facing role with significant interaction with internal and external stakeholders.
- High-volume delivery environment supporting multiple concurrent projects.
- EST business hours coverage required (8:00 AM – 5:00 PM EST).
- Occasional on-call or after-hours support for critical production issues.
A senior data engineering or technical delivery professional with deep expertise in cloud data platforms, strong troubleshooting capabilities, excellent customer-facing communication skills, and the ability to lead and mentor technical teams while driving successful client outcomes.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Hands-on experience with Snowflake
- Hands-on experience with Databricks
- Hands-on experience with Redshift
- Experience with AWS
- Experience with Azure
- Knowledge of SFTP and enterprise data delivery environments
- Strong understanding of databases, data integration, and data delivery processes
- Experience troubleshooting infrastructure, connectivity, and production issues
- Proven leadership, mentoring, and stakeholder management skills
- English proficiency at C1+ level
- Experience with GCP
- Knowledge of pharmaceutical data and IQVIA datasets
- Experience in client-facing consulting, technical delivery, or data engineering environments
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
