Technical Lead-Base Level (CTMS Setup)

Job Overview

Develop and populate templates related to clinical trial payments in the Clinical Trial Management System (CTMS) and/or other applicable payment system. Provide support to Contract & Centralized Services (CCS), business partners, and stakeholders in the use of CTMS in clinical trial payments. This is a 100% home based role.

Responsibilities Include but not limited to:

• The services provided will comply with client SOPs, WIs, policies, local regulatory requirements, and ICH-GCP.
• Responsibilities include supporting study team training on CTMS payment processes, maintaining data entry completeness, assisting with complex issue resolution, populating milestone costs, resolving failed payments, tracking issue statuses, attending meetings to review ongoing issues, ensuring proper study setup, collaborating with business partners
• Creating/revising templates, supporting issue resolution via SAM tool, participating in team meetings, and supporting other CCS CTMS regions. 
• Additional deliverables may be assigned.

Qualifications

• Bachelor’s degree, or equivalent, in appropriate scientific or business disciplines.
• 2-4years’ experience and/or equivalent competencies in pharmaceutical/clinical research industry.
• Working knowledge of the clinical development process with at least 2 years of payments/pricing/budgeting experience.
• Experience working with CTMS and EDC (Electronic Data Capture) systems. CTMS is a must; EDC is nice to have.
• Must be fluent in English and have excellent communication skills (both oral and written).
• Familiarity with healthcare compliance and other relevant guidance (HIPAA, FCPA, Safe Harbor, etc.).
• Ability to work effectively in cross-functional teams and various levels of the organization.
• Strong analytical and problem resolution skills.
• Working knowledge of PCs (MS Office suite at a minimum) and database management.
• Must demonstrate innovative spirit, have strong interpersonal skills, and ability to accomplish substantial tasks with minimal supervision.
• Ability to work independently.
• Previous experience working in virtual environment.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com