Technical Integration Specialist (EMEA)

Posted 22 Days Ago
Be an Early Applicant
26 Locations
Remote
70K-90K Annually
Entry level
Artificial Intelligence • Software • Generative AI
The Role
Provides first-level technical support to e-commerce customers integrating websites and mobile applications with Constructor’s platform. Responsibilities include onboarding, API and library guidance, troubleshooting, catalog and index configuration, customer communication, documentation, and process improvement. The role requires REST and API knowledge, strong communication, problem-solving, and customer support experience, with preferred familiarity in JSON, CSV, Postman, HTTP, JavaScript, search concepts, and integration patterns.
Summary Generated by Built In

About the Position

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

As a Technical Integration Specialist, you will improve the e-commerce experience for hundreds of millions of users across the world by serving as the technical advisor to e-commerce companies (our customers) on integrating their websites and mobile applications with Constructor's platform. You are the technical expert customers rely on for guidance on how to integrate, advising their engineering teams on the APIs, libraries, and configuration that make the integration successful. This includes:

  • Integration guidance. Working with customers to understand their architecture and goals and advising them on how to approach their technical integration in accordance with best practices.

  • API and library expertise. Advising customers on how to integrate with Constructor's APIs and open source libraries.

  • Technical advisory. Recommending proven technical approaches and informing integration decisions alongside the Technical Project Manager, Customer Success Manager, and other Engineering teams.

  • Index architecture. Guiding customers in structuring their product catalogs, including catalog data, facets, sort orders, and results.

  • Communication. Acting as the technical point of contact for customers and translating complex concepts into clear guidance.

  • Continuous improvement. Capturing what you learn across integrations to strengthen Constructor's documentation, onboarding, and best practices.

Requirements

  • Experience in a customer-facing technical role such as solutions engineering, technical consulting, integration, or developer advisory work

  • Knowledge of REST-based web services, APIs, and integration best practices

  • Excellent communication and interpersonal skills, with the ability to explain complex technical concepts clearly to customer engineering teams and technical stakeholders

  • Detail-oriented with a commitment to guiding customers to high-quality outcomes

  • Strong problem-solving skills and a consultative approach to technical decision-making

Preferred Qualifications

  • Familiarity with structured data formats (JSON, CSV) and core search/index concepts

  • Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs

  • Understanding of server side and client side contexts, and network request routing / HTTP

  • Familiarity working with open source libraries, JavaScript web application development, and integration patterns

  • Proficiency using AI tools to accelerate technical work, such as AI coding assistants and LLM-based debugging or documentation workflows

Benefits

  • 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year

  • 🌎 Fully remote team - choose where you live

  • 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office

  • 💻 Apple laptops provided for new employees

  • 🧑‍🎓 Training and development budget for every employee, refreshed each year

  • 👪 Maternity & Paternity leave for qualified employees

  • 🧠 Work with smart people who will help you grow and make a meaningful impact

  • 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.

  • 🎉 Regular team offsites to connect and collaborate

     

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.

Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.

 
 

How we handle your data

By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. After that period your data will be deleted or anonymized.

How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. After that period your data will be deleted or anonymized.

Skills Required

  • Proven experience in customer support or technical support roles
  • Knowledge of REST-based web services, APIs, and integration best practices
  • Excellent communication and interpersonal skills, including explaining technical concepts to non-technical audiences
  • Detail-oriented approach and commitment to exceptional customer support
  • Strong problem-solving skills and proactive issue resolution
  • Familiarity with structured data formats such as JSON and CSV and basic search/index concepts
  • Familiarity with browser developer tools, API clients such as Postman, or logs
  • Familiarity with A/B testing, server-side and client-side contexts, network request routing, and HTTP
  • Familiarity with open source libraries, JavaScript web application development, and integration patterns
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
160 Employees
Year Founded: 2015

What We Do

​​Constructor is the only AI product discovery platform designed explicitly for ecommerce retailers. Unlike other product search and discovery platforms, machine learning is in Constructor’s DNA, bringing dynamic personalization to the customer experience. Constructor's cloud-based solutions use natural language processing, machine learning, and collaborative personalization to deliver powerful user experiences across all facets of product discovery—from search to browse, recommendations, collections, and autosuggest. We optimize revenue before relevance. This has allowed us to generate consistent $10M+ lifts for our customers, which include some of the biggest brands in retail like Sephora, Backcountry, Bonobos, Serena & Lily, Target Australia, Birkenstock, and more. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.

Gallery

Gallery

Similar Jobs

Rain Logo Rain

Account Manager

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
Remote
27 Locations
100 Employees

Circle (circle.so) Logo Circle (circle.so)

Lead Engineer, Member Growth

Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Remote
54 Locations
250 Employees

Qualtrics Logo Qualtrics

Paralegal

Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Remote or Hybrid
27 Locations
7500 Employees

RapDev Logo RapDev

Senior Cloud Engineer

Information Technology • Productivity • Professional Services • Software
Remote or Hybrid
27 Locations
130 Employees
75K-95K Annually

Similar Companies Hiring

Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
70 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
33 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
65 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account