Technical Implementation Specialist - Dayforce

Company Description

Who we are:

OnActuate is a global information technology and consulting firm. We are a sales integrator for Dayforce, and a Microsoft Dynamics partner. We have operations in North America, Central America, and Asia - Pac. Our team is experienced in implementation and support of the Microsoft Dynamics 365 platform suite solutions including ERP, CRM, Power BI analytics, Power Apps with Azure services. OnActuate is a sales integrator for the Ceridian Dayforce HR suite of solutions. Our project implementation services are complemented by our advisory consulting and direct support services.

Currently in our 12th year of providing solutions, OnActuate has dedicated sector practices for public sector in North America as well as a focus in retail, manufacturing & distribution and financial services. Our business development team is focused on helping to identify opportunities to enable our customers’ transformation objectives.

Job Description

Reports To: VP-HCM Practice
Type: Permanent, Full-Time
Location: Hybrid – based in either Guragram or Noida
Experience: 5+ years experience in technical HCM/HRIS implementation, with a focus on Dayforce
Position Overview:
We are seeking a highly skilled Technical Implementation Specialist with strong expertise in Dayforce to join our team. This individual will be responsible for managing the technical aspects of HCM implementation projects, including exports/imports, integration, data migration, and customization of Dayforce systems. As a Technical Implementation Specialist, you will work closely with clients and internal teams to design and implement solutions tailored to the unique needs of each organization.

You will play a critical role in ensuring successful system deployment, providing technical leadership, and delivering value to clients through the effective use of Dayforce.

Key Responsibilities:

• Lead the technical configuration, customization, and data migration processes for Dayforce implementations.
• Collaborate with clients to gather technical and functional requirements, ensuring solutions are tailored to their business needs.
• Oversee data mapping, conversion, and integration activities, ensuring accuracy and consistency across systems.
• Troubleshoot technical issues related to Dayforce implementations and provide post-implementation support to clients.
• Work closely with internal technical and functional teams to ensure seamless project delivery.
• Provide clients with training and support on the technical aspects of Dayforce, including system configuration and maintenance.
• Participate in client sessions to ensure alignment between technical solutions and business objectives.
• Continuously improve internal technical delivery procedures to enhance overall client satisfaction.

Qualifications

Qualifications and Skills:

• Bachelor’s degree in Information Technology, HR, Business, or related field, or equivalent experience.
• 5+ years of experience in technical implementation, with a strong focus on Dayforce configuration, data migration, and system customization.
• In-depth knowledge of HR and payroll functions, particularly in relation to Dayforce systems.
• Familiarity with SaaS/Cloud computing environments, with a focus on HCM/HRIS systems.
• Strong analytical and problem-solving skills, with attention to detail in data handling and system configuration.
• Excellent communication and collaboration skills, with the ability to translate technical concepts to non-technical stakeholders.
• Ability to manage multiple projects and clients simultaneously, prioritizing tasks in a fast-paced environment.
• Experience leading technical workshops and training sessions.

Additional Information

Why join OnActuate?

• Inclusive, people-first environment
• Collaborative, team-based approach to meeting our client's needs
• 100% Employer-paid benefits
• Competitive time-off policies
• Ongoing professional development
• Hybrid work with flexibility and true work-life balance