Do you thrive on creating innovative solutions?
Do you value new capabilities?
Join our Global Services team!
The Technical Enablement Strategist (TES) leads the development of technical education solutions for Global Services (GS), partners, and customers. Responsible for global offerings, the TES deploys engaging, hands-on programs to build technical expertise and consulting skills. This role is critical in driving product adoption and increasing customer understanding through dynamic enablement strategies.
Partner with the best
The Global Technical Enablement & Education team improves Akamai's technical learning via self-paced, instructor-led, and virtual environments. We focus on architectural landscapes, market competition, and certifications to elevate the GS organization and ensure customers successfully deploy Akamai solutions for their cloud strategies.
As a Technical Enablement Strategist, you will be responsible for:
- Designing practical solutions within Akamai's Cloud, Security, and Delivery products while creating and managing enablement strategies and training catalogs for GS teams.
- Delivering instructor-led training, virtual classrooms, and vendor-led programs globally while serving as the primary point of contact for senior leadership regarding education programs.
- Managing the full project lifecycle for scalable learning solutions, from proposals to launch and collaborating with internal stakeholders to identify and close educational gaps.
- Driving revenue growth through expanded customer educational product line offerings.
- Ensuring all training materials meet Akamai's technical accuracy and brand standards.
- Leveraging AI tools to accelerate content drafting, lab generation, and quiz creation.
Do what you love
To be successful in this role you will:
- Demonstrate experience in IT and technical pre-sales, sales engineering, consulting, or customer-facing roles delivering technical products or services.
- Demonstrate expertise in Internet technologies, protocols, and tools like DNS, HTTP/HTTPS, web design, training platforms, and AI-driven content validation.
- Have experience with Cloud, Content Delivery Networks, Web Performance, and/or Security
- Possess highest levels of both business and technical acumen understanding and capturing business drivers and success metrics.
- Have experience with technology learning and development organizations or projects.
- Demonstrate exceptional interpersonal abilities, including time management, conflict resolution, delivering engaging presentations, pitching solutions, technical negotiation, and consultancy expertise.
Build your career at Akamai
Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.
With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.
Learn more
Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.
Skills Required
- Experience in IT and technical pre-sales, sales engineering, consulting, or other customer-facing technical roles
- Expertise in Internet technologies and protocols such as DNS, HTTP/HTTPS
- Experience with Cloud platforms, Content Delivery Networks (CDN), Web Performance, and/or Security
- Experience designing and delivering instructor-led training, virtual classrooms, and learning catalogs
- Experience with training platforms and technology learning and development projects
- Ability to leverage AI tools for content drafting, lab generation, and quiz creation
- Strong business and technical acumen, able to capture business drivers and success metrics
- Exceptional interpersonal skills: time management, conflict resolution, presentations, pitching, negotiation, consultancy
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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