The Technical Consultant partners with clients to design, configure, and support technically focused solutions within Netsmart’s EHR platforms and integrated third-party systems. This role plays a key part in reporting, data migrations, and system integrations, helping ensure data is accurate, accessible, and reliable throughout implementation and ongoing client use. This position is onsite at our Overland Park location.
At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion.
For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and post‑acute markets.
We collaborate with organizations and partner closely with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.
Job Description Summary
The Technical Consultant partners with clients to design, configure, and support technically focused solutions within Netsmart’s EHR platforms and integrated third‑party systems. This role plays a key part in reporting, data migrations, and system integrations, helping ensure data is accurate, accessible, and reliable throughout implementation and ongoing client use. This position is on-site at our Overland Park location.
Job Description
Responsibilities
- Implement technically focused solutions for multiple Electronic Health Record (EHR) software solutions.
- Design, develop, and support reports, forms, interfaces, and related system components, with a strong emphasis on reporting accuracy and usability.
- Consult with clients on technical designs related to reports, forms, interfaces, and data structures.
- Support the rollout of new solutions by assisting with technical setup, configuration, data migration activities, data transfer testing, and data validation.
- Participate in data migration planning and execution, including data mapping, validation, and troubleshooting to ensure successful client transitions.
- Collaborate with Engineering by providing feedback and real‑world examples to support improvements in code related to logging, monitoring, analytics, and overall system performance.
- Lead client and third‑party vendor calls to drive data mapping and integration discussions, translating requirements clearly between systems and technical teams.
- Troubleshoot and resolve reporting, data, and integration issues across pre‑production and production environments.
Qualifications
Required
- Bachelor’s degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or similar.
- Equivalent 2 years of work experience in lieu of degree.
- At least 1 year of healthcare information technology or systems management implementation or consulting experience.
- Strong analytical and problem‑solving skills.
- Ability to multitask on projects and work effectively under pressure.
- Ability to problem-solve design and programming issues.
Preferred
- Experience working with electronic health records (EHRs).
- Knowledge of HL7‑based interfaces.
- Familiarity with SQL, relational databases, and querying data for reporting or troubleshooting purposes.
- Experience supporting or executing data migrations, including data mapping, validation, and reconciliation.
- Experience creating, maintaining, or supporting reports and analytics within healthcare systems.
- Comfort working across technical and non‑technical stakeholders to explain data and system behavior.
- Ability to work onsite at our Overland Park location.
Expectations
- Potential travel up to 20% as needed.
- Position may at times require extended or irregular hours outside of traditional business hours to support clients and projects across multiple time zones and any required travel.
#LI-EW1
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Skills Required
- Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or a related field
- Equivalent work experience may substitute for the degree, with two years of experience in lieu of the degree
- At least one year of healthcare information technology, systems management implementation, or consulting experience
- Strong analytical and problem-solving skills
- Ability to multitask on projects and work effectively under pressure
- Ability to solve design and programming issues
- Experience working with electronic health records
- Knowledge of HL7-based interfaces
- Familiarity with SQL, relational databases, and data querying
- Experience supporting or executing data migrations, including data mapping, validation, and reconciliation
- Experience creating, maintaining, or supporting healthcare reports and analytics
- Ability to explain data and system behavior to technical and non-technical stakeholders
- Ability to work onsite at the Overland Park location
NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
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Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
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Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
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Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
NetSmart Insights
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
