Application Specialist MCAD & Windchill

True to the vision "We drive innovation to improve people's lives", the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors.

The Business Unit Robotics develops, produces and distributes pipetting robots for the automation of liquid handling processes for a wide range of customers from the pharmaceutical and food industry, all the way to cell and DNA research.

Job Description:

• Provide 2nd-level support for Creo Parametric, Windchill, and related tools, including systematic error analysis, problem resolution, and the coordination of escalations 

• Support MCAD Key Users and engineering departments with application- and process-related questions 

• Maintain and further develop MCAD application configurations, templates, and engineering standards, ensuring consistent use across engineering teams. 

• Maintain the mechanical standard-parts library and ensure the quality, consistency, and controlled use of reusable CAD content. 

• Maintain the PartsLink classification structure, classes, attributes, and value lists, and support the effective search and reuse of existing components. 

• Provide functional support for Windchill Navigate. 

• Perform functional testing and support the rollout of new configurations, application versions, and releases. 

• Maintain user documentation and provide technical content for user training coordinated by the Training team and external training providers. 

• Identify recurring issues and improvement opportunities, and collaborate with internal stakeholders and external implementation partners on sustainable solutions. 

Professional experience & skills desired to have:

• Technical education as a design engineer, mechanical engineer, engineering technician, or a comparable qualification. 

• 5+ years of practical experience in mechanical product engineering and Creo. 

• Good knowledge of Creo Parametric; experience with Windchill PDM Link is a strong advantage. 

• Experience in the functional support and configuration of MCAD or PDM applications within an engineering environment. 

• Understanding of CAD structures, drawings, parameters, materials, standard parts, and engineering master data. 

• Knowledge of PartsLink, classification systems, or Windchill Navigate is an advantage, combined with the willingness to further develop your expertise. 

• Proven ability to analyze complex application and process issues, identify root causes, and implement reliable, quality-focused solutions in a structured manner. 

• Clear and effective communication, a strong service mindset, and the ability to coordinate solutions across engineering teams, IT, and external partners. 

• High intrinsic motivation, a hands-on mindset, and a strong sense of ownership for driving issues through to sustainable resolution. 

• Fluency in written and spoken English; German language skills are an advantage. 

How to apply:

Send us your resume at [email protected] or via the "Apply" button below.

Obtain more information via telephone +40356 635 056 / +40725 707 005

Only suitable candidates will be contacted for interview. Please note that your resume will be entered in our database and may be used in further recruitment projects.