Technical Business Analyst
What We Offer
Are you passionate about digital projects, customer experience, and innovation? Are you looking for a company that gives its employees real latitude in terms of creativity and responsibility?
Join the ELCA Digital Agency team! A young, motivated, and highly engaged team that supports its clients in their ambitious customer relationship and customer experience digitalization projects.
You will join a practice combining project management, business analysis, UX, front-end, back-end, and mobile development, as well as digital marketing, working in collaboration with our offshore teams (Mauritius, Spain, Italy, Vietnam).
Your Mission
- You are responsible, within your project scope, for analyzing business needs and translating them into digital solutions, with a genuine technical dimension (analysis of flows, APIs, and integrations with existing systems: ERP, CRM, etc.)
- You draft scoping and specification deliverables: user stories, acceptance criteria, front-end specifications (screens, UI behaviors), and back-end specifications (APIs, flows, integrations)
- You facilitate workshops with clients to define needs, challenge proposed solutions, and bring stakeholders on board
- You coordinate development teams (internal and offshore) throughout delivery, ensuring requirements are properly understood and implemented
- You ensure technical and functional alignment with third-party solution vendors/providers (dependencies, roadmap, tracking of updates)
- You actively participate in testing phases: writing test scenarios, functional acceptance testing, and validation of deliverables
- You are accountable, within your scope, for the project's progress and quality — your role is not limited to producing specifications
- You contribute to ambitious customer relationship and customer experience digitalization projects, on web and/or mobile solutions, with strong integration with existing systems (ERP, CRM, etc.)
- You collaborate daily with a multidisciplinary team (architects, UX/UI, lead developers) and know how to challenge and incorporate their contributions
Your Profile
- Degree in computer engineering, management, or information systems
- At least 4 years of professional experience, including initial experience as a developer
- Successful prior experience as a Business Analyst, ideally on digital projects (web/mobile)
- Comfortable with technical topics: able to analyze APIs, data flows, and integration architectures
- Proficiency in agile methodologies and associated deliverables (user stories, backlog, acceptance criteria)
- Experience facilitating client workshops and coordinating development teams
- Familiarity with AI tools in a design/development project context is a plus
- Strong sense of accountability: you don't limit yourself to writing specs, you drive the success of your project scope
- Good communication skills in French and English (German is a plus)
- Curious, rigorous, and comfortable in a stimulating environment, within a young, motivated, and highly engaged team
Skills Required
- Degree in computer engineering, management, or information systems
- At least 4 years of professional experience, including initial developer experience
- Prior experience as a Business Analyst
- Experience on digital projects (web and/or mobile)
- Ability to analyze APIs, data flows, and integration architectures
- Proficiency in agile methodologies and deliverables (user stories, backlog, acceptance criteria)
- Experience facilitating client workshops and coordinating development teams (including offshore)
- Familiarity with AI tools in a design/development context
- Strong sense of accountability and project ownership
- Good communication skills in French and English
- German language skills
What We Do
With more than 2,300 experts, the ELCA Group is a leading independent Swiss IT service and solution provider, specialized in IT consulting, Cybersecurity, Cloud, Data & AI, Digital experience, Software development, Business applications and systems' integration across all industries. ELCA helps its clients to better compete in the digital era and gain in agility. The privately held company has offices in Pully (HQ), Zurich, Geneva, Bern, Basel, Rapperswil and Fehraltorf, as well as offshore centers in Italy, Spain, Mauritius and Vietnam.
