Cox Enterprises
Empowering people today to build a better future for the next generation.
Pensacola, FL, USA

Technical Analysis Manager

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Technical Analysis Manager
The Technical Analysis Manager is responsible for managing all production operations in the SAP product suite utilized by Sales for the purposes of reporting and paying sales compensation and measuring and reporting performance management.
What You'll Do

  • Perform initial sizing and understanding scope for all SAP Commissions and Success Factors workstreams to assess impact of change, determine level of effort, define prioritization and assignment of ownership to coordinate efforts for successful implementation.
  • Work with internal stakeholders to understand, define and document business process and related technical requirements for sales variable pay and performance management configuration, to include subsequent daily reporting available to end users.
  • Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, change control, testing, documentation, training, and on-time delivery of variable pay and performance management in SAP Commissions and Success Factors.
  • Owns creation, documentation, and facilitation of all test plans for SIT and UAT to ensure business requirements are met.
  • Ensure SAP Commissions' plan documentation is accurate and usable for intended audience to understand their compensation metrics and plan before publication and employee acknowledgement is collected.
  • Leads coordination with multiple teams to include sales strategy, configuration support, sales compensation ops, and technology to facilitate successful implementation of planned work streams and change requests through all resources.
  • Establish processes and methodologies to ensure projects are delivered on time, within budget and meet high quality standards.
  • Identify, communicate, and manage risks that may interfere with functional execution and continuously monitor SAP development process.
  • Ensure team understanding of all design strategy and its impact to operations.
  • Keeps team current with development of SAP solutions.
  • Partner with team to identify and fulfill any training or documentation needs for the team or the channel.
  • Make improvement recommendations that assist the business in achieving its goals and objectives by leveraging best practices.

What's In It For You
At Cox, we reward your hard work with meaningful benefits.
First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
Who You Are

  • BA/BS degree in related discipline (technical, business, management, analysis, etc.) with 6 years of experience in a related field (i.e. Technology, Marketing, Sales, Sales Operations, etc.); OR 10 years of equivalent experience in lieu of a degree.
  • Requires knowledge of Sales Compensation Strategy, Microsoft Word, Excel, PowerPoint, SAS, etc.
  • Excellent interpersonal, written and verbal, project documentation skills to work effectively with teams throughout organization.
  • Meticulous attention to detail and ability to juggle and prioritize multiple activities in a fast-paced environment.
  • Strong conceptual understanding of how database systems operate; ability to ask the right questions to gain firm understanding of systems and data.
  • Experience in writing and/or reviewing business specifications, technical specifications, and other project documentation.


  • MS degree + 4 years of experience preferred in a related discipline (technical, business, management, analysis, etc.); OR Ph.D. + 1 year of experience in a related discipline (i.e. Technology, Marketing, Sales, Sales Operations, etc.).
  • Experience in SAP Commission and Success Factors Performance and Goals desired.
  • Experience in telecom CRM data.
  • Prefer certification in technology project management.

USD 97,100.00 - 161,800.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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What are Cox Enterprises Perks + Benefits

Cox Enterprises Benefits Overview

We want our employees living their best lives. That means different things to different people, so we’ve curated benefits that reflect myriad needs and pursuits. Whether you’re looking for comprehensive healthcare or want to further your education, eager for adoption service support or a solid 401(K), Cox has all this, and much, much more awaiting you.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Onsite office parking
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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