Technical Advisor, Technology

Reposted 8 Days Ago
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76051, Grapevine, TX
In-Office
Expert/Leader
eCommerce • Gaming • News + Entertainment • Retail
The Role
Lead IT strategy and development for retail technology solutions, overseeing a team while managing budgets and vendor relationships to enhance customer experience.
Summary Generated by Built In

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

This position sits on site 5 days a week in Grapevine, TX.

Responsibilities

  • Work independently and strategically to set technical direction and deliver global retail technology solutions that enable sales, operations, and customer engagement.
  • Lead, develop, and grow a team of IT leaders and delivery professionals, fostering a culture of accountability, innovation, and collaboration.
  • Interface heavily with business leaders and IT counterparts—including Enterprise Architecture, Enterprise Strategy, and Program Management—to align technology solutions with organizational priorities.
  • Oversee the creation and delivery of technology solutions using Agile development standards, ensuring projects are completed on time, within budget, and to quality expectations.
  • Partners with architects, developers, project managers, network and systems teams, vendors, and product managers to deliver integrated, scalable solutions that support omnichannel retail growth.
  • Drive the strategic integration of technologies across stores, digital platforms, supply chain, and corporate systems to enable global consistency and efficiency.
  • Provide fiscal leadership through effective budget management, technology investment planning, and ROI accountability.
  • Anticipate retail and technological trends, guiding innovation that enhances customer experience and operational performance.
  • Establish governance, delivery standards, and metrics to ensure reliability, scalability, and security of retail technology platforms.
  • Represent GameStop externally as a leader in retail technology and build strong vendor and partner relationships that support growth and innovation.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required; Master’s in Business Administration or advanced technology discipline preferred.
  • 15+ years of progressive IT leadership experience, including significant responsibility for retail, e-commerce, or omnichannel delivery.
  • Proven track record in leading large-scale technology programs that support sales enablement, retail operations, and customer engagement globally.
  • Demonstrated success managing budgets, vendor relationships, and global delivery teams.
  • Expertise in enterprise integration, POS systems, retail platforms, supply chain technology, and customer-facing solutions.
  • Strong business acumen with the ability to balance strategic vision and hands-on execution.
  • Exceptional interpersonal, communication, and influencing skills with executives, peers, and cross-functional teams.
  • Experience driving Agile development standards and processes across large-scale organizations.
  • Commitment to building diverse, high-performing teams and maintaining a culture of integrity, inclusion, and accountability.

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Top Skills

Agile Development
Customer-Facing Solutions
Enterprise Integration
Pos Systems
Retail Platforms
Supply Chain Technology
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The Company
HQ: Grapevine, TX
15,101 Employees
Year Founded: 1996

What We Do

GameStop, a Fortune 500 company headquartered in Grapevine, Texas, is a leading specialty retailer offering games and entertainment products through its e-commerce properties and thousands of stores.

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