At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
The Technical Advisor for Commercial Operations & Marketing is a highly operational business leader responsible for improving processes, accelerating execution, and driving cross-functional commercial impact. This role functions as an operational extension of the leadership team, bringing clarity, structure, and disciplined execution to high-priority initiatives. The ideal candidate is scrappy, decisive, & confident building scalable processes across marketing, merchandising, and operational teams. Experience in gaming or trading cards is a plus but not required.
This position sits onsite 5 days a week in Grapevine, TX.
Responsibilities
- Diagnose operational bottlenecks and implement process improvements across marketing, merchandising, operations, and other commercial functions.
- Translate business goals into actionable plans with defined owners, timelines, and KPIs.
- Lead execution of cross-functional initiatives requiring coordination across marketing, technology, finance, merchandising, and store operations.
- Negotiate vendor partnerships and secure co-op funding to drive impact with minimal budget.
- Serve as a strategic advisor to leadership on commercial opportunities, operational risk, and resource prioritization.
- Build frameworks and operational systems that increase discipline, speed, and efficiency across the business.
- Coach and develop team members, instilling a culture of accountability, clarity, and high performance.
Qualifications
- 10+ years in commercial operations, marketing operations, business operations, or similar roles.
- Strong operator with proven ability to create structure in fast-moving environments.
- Experience influencing cross-functional teams without formal authority.
- Resourceful negotiator skilled at vendor management and securing co-op or partner funding.
- Hands-on, execution-focused leader comfortable rolling up their sleeves.
- Gaming or trading card familiarity is a plus, not a requirement.
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
What We Do
GameStop, a Fortune 500 company headquartered in Grapevine, Texas, is a leading specialty retailer offering games and entertainment products through its e-commerce properties and thousands of stores.
