We’re looking for an experienced Technical Account Specialist to manage our Sinclair, Inc. key digital account business. You will own the technical relationship with our clients and play a key role in ensuring clients grow within the Compulse platform and get the most value from our services. This candidate needs to be able to work cross-functionally with Sales, Product/Engineering and Operations. This position reports into the Assistant Vice-President, Customer Service Operations.
Responsibilities：
- Serve as a technical expert on key accounts utilizing various Programmatic Demand Side Platforms within the OTT, Display & Video and Geofencing environments.
- Must be comfortable communicating with clients on all platform levels (phone, email, etc.)
- Responsible for communicating technical issues and solutions to internal stakeholders and clients on a necessary basis regarding programmatic campaign setups errors or best practices.
- Must be able to understand and communicate advanced platform and technical concepts to non-technical stakeholders.
- Be a key point of contact for technical escalations to engineering/product/operation teams and see issues through to a timely resolution.
- Partner with Sales, Account Management, Product/Engineering and Operations to execute strategy and address client technical needs. Be a team player.
- Must have high proficiency in reporting and be able to interpret analytics to monitor campaign performance and be able to report metrics to sales leads and clients
- Educate Sinclair, Inc sales teams on Compulse advertising offerings
- Must be comfortable training and mentoring other members of the account management team
Skills:
- Bachelor’s Degree in related field
- 3+ years of experience working with a DSP and familiarity setting up deals in a DSP
- 3+ years in a client facing role
- Experience with Xandr, GroundTruth, Beeswax, and Yahoo! DSPs
- Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities
- Experience collaborating across teams both domestic and international
- Strong knowledge of the overall ad tech landscape
- Familiarity with the Over-The-Top content environment preferred
- In depth knowledge of measurement and attribution vendors such as TVSquared
- High level of proficiency with MS Excel
- Excellent communication, analytical and problem-solving skills
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.
The base salary compensation range for this role is $82,400 to $103,000. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.
Skills Required
- Bachelor's Degree in related field
- 3+ years of experience working with a DSP and familiarity setting up deals in a DSP
- 3+ years in a client-facing role
- Experience with Xandr, GroundTruth, Beeswax, and Yahoo! DSPs
- Strong acumen for technical account problem solving, including analytics and troubleshooting
- Experience collaborating across teams both domestic and international
- Strong knowledge of the overall ad tech landscape
- Familiarity with the Over-The-Top (OTT) content environment
- In-depth knowledge of measurement and attribution vendors such as TVSquared
- High level of proficiency with Microsoft Excel
- Excellent communication, analytical, and problem-solving skills
- Comfortable training and mentoring other members of the account management team
What We Do
Sinclair Broadcast Group, Inc. is one of the largest and most diversified television broadcasting companies in the country. Sinclair owns and operates, programs or provides sales services to more television stations than anyone and has affiliations with all the major networks. In addition, Sinclair is the leading local news provider in the country, as well as a producer of sports content. Sinclair owns a multicast network, four radio stations and a cable network. Sinclair’s broadcast content is delivered via multiple-platforms, including over-the-air, multi-channel video program distributors, and digital platforms. Sinclair, either directly or through its venture subsidiaries, makes equity investments in strategic companies. Sinclair Broadcast Group, Inc. was founded in 1986, went public in 1995 and is traded on the NASDAQ Global Select Market under the ticker symbol SBGI. Throughout our history, Sinclair Broadcast Group has been at the forefront of industry-changing events and technological advances. Our vision and first-to-market mentality drives our ‘next generation’ thinking; stimulating conversations, innovating through our expertise, and advocating for the development of technology and evolving business models. As a leading over-the-air broadcast television company, our primary business is to engage consumers on multiple platforms with relevant and compelling news, entertainment and sports content, and to provide advertisers and business efficient means and value to connect with our mass audiences. We recognize the vital role broadcast television plays in branding and local content delivery, and therefore strive to constantly be at the forefront of leading edge technology and structures to advance the industry.
