Technical Account Representative

About Ingredion: 

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Whitemarsh MD
Workplace type: Hybrid

Ingredion is looking for a Technical Sales Representative who will be part of our Virtual Sales Team. In this role, you will interact directly with our small and medium customers via our online chat and our 1-800 line, providing them with ingredient recommendations for their food & beverage applications. You will be managing customers directly and developing new opportunities. You will be joining a team of 12 and enjoying significant on-the-job training and support from other team members. This role has high visibility within Ingredion including exposure to many other groups within Ingredion (Sales, Technical, R&D, customer Service, etc). This role is ideal for Food Science graduates who want to better understand our portfolio of starches, sweeteners, plant-based proteins and hydrocolloids, and are passionate about working with customers. This role is a good starting point for career growth within the company.

As a Technical Account Representative, your responsibilities will include:

• Manage customers in an assigned sales territory and develop new opportunities
• Answer customer inquiries from the 1-800 line and online chat
• Develop an understanding of Ingredion’s product portfolio
• Develop an understanding of technical sales and how to help customers solve their ingredient formulation needs with Ingredion’s products
• Maintain customer information in Salesforce.com 
• Stay up to date with current trends in the food industry

Ideal candidates will have:

• A bachelor’s degree in a technical field such as food science, biology, microbiology, chemistry, nutrition, engineering, or related technical field
• Interest in working with customers and building relationships, customer-orientation
• Attention to detail, well organized, interested in working in a fast-paced environment
• Good communication skills
• Good project management skills
• Team player

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs. 

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We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.