Technical Account Manager

Posted 12 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
Junior
Financial Services
The Role
Serve as primary technical contact for NYC trading clients, lead technical reviews and onboarding, troubleshoot connectivity, data feeds, and execution workflows, advise on execution models and scaling low-latency infrastructure, and relay customer needs to influence product roadmap.
Summary Generated by Built In
The Technical Account Manager will play a crucial role in client relationship management and technical advisory for Lucera Financial Infrastructures. They will act as the primary point of contact for NYC-based trading and technology clients, building deep relationships with front office fixed income desks, eTrading teams, and infrastructure partners. This role involves leading onsite or virtual technical reviews, workflow assessments, and optimization sessions to ensure the seamless integration of Lucera's low-latency network, trading gateways, and execution services. Responsibilities
  • Act as the primary technical contact for NYC-based trading and technology clients.
  • Build deep relationships with front office fixed income desks, eTrading teams, and infrastructure partners.
  • Lead onsite or virtual technical reviews, workflow assessments, and optimization sessions.
  • Support onboarding to Lucera's low-latency network, trading gateways, and execution services.
  • Troubleshoot connectivity, pricing workflows, order routing, latency concerns, and configuration issues.
  • Advise clients on RFQ, streaming, and CLOB execution models based on New York market structure.
  • Assist clients in integrating real-time and reference data feeds using Lucera's market data APIs and tools.
  • Diagnose and resolve feed delivery, normalization, entitlements, or distribution issues.
  • Advise on best practices for scaling low-latency data needs across the NY trading environment.
  • Represent customer needs internally to influence Lucera's roadmap.
Qualifications
  • 1-3 years of sell-side fixed-income experience, ideally in trading, sales, eTrading, or market making.
  • Strong understanding of fixed-income products, market microstructure, and execution dynamics.
  • Familiarity with FIX protocol, market data feeds, API integrations, and electronic trading infrastructure.
  • Excellent communication skills with the ability to work directly with front office and technology teams.
  • Ability to troubleshoot data flows, platform integrations, and connectivity issues.
  • Experience with FIX, FAST, JSON/XML data formats is preferred.
  • Knowledge of OMS/EMS systems and post-trade workflows is an asset.
  • Exposure to low-latency networks, cloud-based infrastructure, or colocation environments is advantageous.
  • Comfort with SQL, Python, or basic scripting (read/debug capability) is desirable.
  • Understanding of regulatory requirements such as TRACE and best execution is essential.

Skills Required

  • 1-3 years of sell-side fixed-income experience (trading, sales, eTrading, or market making)
  • Strong understanding of fixed-income products, market microstructure, and execution dynamics
  • Familiarity with FIX protocol, market data feeds, API integrations, and electronic trading infrastructure
  • Excellent communication skills; ability to work directly with front office and technology teams
  • Ability to troubleshoot data flows, platform integrations, connectivity, pricing workflows, order routing, and latency issues
  • Understanding of regulatory requirements such as TRACE and best execution
  • Experience with FIX, FAST, JSON/XML data formats
  • Knowledge of OMS/EMS systems and post-trade workflows
  • Exposure to low-latency networks, cloud-based infrastructure, or colocation environments
  • Comfort with SQL, Python, or basic scripting (read/debug capability)
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The Company
HQ: New York, NY
1,857 Employees
Year Founded: 1945

What We Do

Cantor Fitzgerald is a leading global financial services firm, serving clients from over 30 offices around the world. Founded in 1945 as a securities brokerage and investment bank, the firm pioneered computer-based bond trading, built one of the broadest distribution networks in the industry and became the market’s premier dealer of government securities. Today, Cantor Fitzgerald is known for its strength across a diverse array of businesses, including equity and fixed income capital markets, investment banking, commercial real estate finance and services, prime brokerage, asset management and wealth management, and e-commerce and online ventures. In all its businesses, the firm is an acknowledged leader in developing advanced technologies to expand market access, and help clients achieve their most important financial and strategic objectives. This commitment to client-centered innovation has led to enduring relationships with many of the world’s most demanding institutional investors and corporations. For more information please visit www.cantor.com.

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