About Us
AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.
About BEES
Our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.
Learn more on how BEES keeps business buzzing at www.bees.com
About the Role
The Technical Account Manager (TAM) serves as the primary technical contact for partners using the BEES system in expansion markets. This role ensures seamless product implementation, resolves technical issues, and collaborates with Key Account Managers (KAMs) to consolidate and address technical requirements.
Key Responsibilities
- Ensure timely and accurate deployment of BEES systems to partners.
- Provide technical assistance to Key Account Managers (KAMs) and partners, engaging internal tech teams (Product Consultants & Professional Services) when necessary.
- Troubleshoot BEES product issues, manage complaints, and maintain strong partner relationships.
- Offer product expertise and guidance, escalating complex technical inquiries to the Product Consultant team.
- Monitor the functionality of all deployed equipment, ensuring correct installation and smooth operation.
- Maintain and update partner technical roadmaps and priorities.
Qualifications & Skills
- Bachelor’s degree in a related field.
- Fluent/Advanced skills in English (both written and spoken).
- Be a native Vietnamise or hold a valid full-time work visa for Vietnam, and speak fluently the Vietnamise language.
- Experience in project management and stakeholder coordination.
- Strong problem-solving skills and a client-centric approach.
- Ability to manage stakeholders across different countries (LATAM experience is a plus).
- Excellent negotiation and communication skills (Spanish proficiency is an advantage).
Top Skills
What We Do
We are the world’s leading brewer bringing people together for a better world. For centuries, the experience of sharing a beer has brought people and cultures together. Even in our hyper-connected, always-on world, this simple act is as meaningful today as it was generations ago.
We are AB InBev. Committed to driving growth that leads to better living for more people in more places. Through brands and experiences that bring people together. Through our dedication to brewing the best beer with the best ingredients. And through our commitment to helping farmers, retailers, entrepreneurs, and communities grow.
We are building a company to last. Not just for a decade. But for the next 100 years. Through our brands and our investment in communities, we will bring more people together, making our company an integral part of our consumers’ lives for generations to come.
Our diverse portfolio of well over 500 beer brands includes global brands Budweiser, Corona and Stella Artois; multi-country brands Beck’s, Castle, Castle Light, Leffe and Hoegaarden; and local champions such as Aguila, Antarctica, Bud Light, Brahma, Cass, Chernigivske, Cristal, Harbin, Jupiler, Klinskoye, Michelob Ultra, Modelo Especial, Quilmes, Victoria, Sedrin, Sibirskaya Korona, and Skol.
Anheuser-Busch InBev is a publicly traded company (Euronext: ABI) based in Leuven, Belgium, with secondary listings on the Mexico (MEXBOL: ANB) and South Africa (JSE: ANH) stock exchanges and with American Depositary Receipts on the New York Stock Exchange (NYSE: BUD).
