There's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's an itch you're looking to scratch. Whatever the reason, ask yourself the following questions:
- Are you a person who dreams of things like Header Bidder, OpenRTB and automation? Do you like stretching your arms and getting your hands dirty doing whatever it takes to make clients happy?
- Are you passionate about solving problems faced by clients due to the complexities of adtech?
- Are you tired of being boxed in and told what you cannot do because it's not your job?
- Do you love identifying new ways companies try to innovate to improve efficiency and increase revenue?
A bit about us:
PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.
Role Overview
In this role, you will be our clients' main point of contact to provide them support with our products. This is a highly visible role, where you will have the opportunity to work internally across various teams around the globe and externally with our clients, publishers, brands, and agencies all while making a true impact on our business success.
You will align on client needs, organize their requirements into a clear Scope of Work, and oversee the implementation of the client deliverables across our solutions. You will work closely with Data Scientists, Product, Sales, Account & Technical teams to onboard clients and execute their strategy.
WHAT YOU WILL BE DOING:
- You will focus on HCP365 and eventually become an expert across all of our platforms
- HCP365 (the first Signal product) is an AWARD-WINNING product having won a Martech Breakthrough Award and a finalist for the PM360 Trailblazer Award. It's the only health analytics and measurement solution that provides a complete, always on view of HCP audience engagement across all digital channels. This gives marketers and researchers unprecedented access to data insights and reporting used to inform and optimize investment decisions.
- Partner with Account Management team and clients on technical integrations for HCP365 products and provide technical guidance on client questions and issues
- Work with other teams, within and outside of Operations (BD, Data Science, etc.) to identify best practices and assist the growth of PulsePoint products and define practical processes
- Help identify new opportunities where our product can better help our clients.
WHAT WE WANT YOU TO BRING TO THE TABLE:
- 2+ years experience in a technical client- facing role and in an adtech environment
- Great team player attitude, willingness to teach, demonstrate creative thinking and problem solving skills
- Ability to isolate clients' key business questions, gather requirements, and create required documentation
- Must be able to break down complex concepts to non-technical audiences
- Experience with HTML, CSS, and JavaScript (Does not need to be at the level for coding)
- Experience with using platforms like Google Ads, SA360, Google Analytics, Google Tag Manager, Microsoft Ads (Google Tag Manager required, and preferably also GA and Google Ads Manager, listed in order of importance)
- Experience with SQL in order to pull reporting is preferred
- Proficient working with Excel
- Must be willing and able to work hybrid (around 3 days/week) in our NJ office - 283-299 Market Street, 4th Floor, Newark, NJ 07102
What we'll give to you:
- Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
- 401(k) Match
- Generous paid vacation and sick time
- Paid parental leave & adoption assistance
- Annual tuition assistance
- Better Yourself Wellness program
- Commuter benefits and commuting subsidy
- Group volunteer opportunities and fun events
- A referral bonus program -- we love hiring referrals here at PulsePoint
And there's a lot more!
WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
What We Do
PulsePoint is an advanced data and technology company that is breaking new ground with programmatic solutions for healthcare organizations, to personalize information and improve outcomes.
We are leading a revolution in radical health personalization to help organizations improve how they provide care, education and support to people when they need it most.
Through programmatic automation, we interpret the hard to read signals of the customer journey and understand the connection points between relevance and engagement. This enables us to deliver a suite of tools that allow for the seamless activation of health options.
