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Job Description Summary:
The Technical Account Manager specialises in renewing, up-selling, cross-selling, and
closing maintenance/service/license contracts for assigned region or account(s).
Must be based in Sydney, Australia, to support customers across the Sydney region.
Ensures customer awareness and understanding of applicable product elements and
contractual implications. Must meet sales objectives, e.g., quota, productivity
requirements.
Description:
As a Qualys TAM the candidate will hold responsibility for both the technical and sales
contact with enterprise selected customer in order to manage business, establishing and
growing strong relationships at all levels of business seniority within the customer’s
management.
The ideal candidate will work autonomously, identifying and successfully working on
customers' needs and plans and interacting with your management on key topics and
milestones of the activity.
Responsibilities:
• Maintain and develop business and technical relationships at all levels to identify
and develop potential new business opportunities within aligned accounts
• Deliver engaging sales presentations that are relevant to the audience
• Demonstrate, prove and align product capabilities to support customer goals
• Respond to customer questions on technical and business-related issues,
including RFIs/RFPs
• Actively promoting, managing and supporting POCs / POVs
• Provide accurate forecasting on Sales pipeline
• Maintain sales admin records and completing sales reports when necessary
• Carefully monitor the quality of all services Qualys delivers to the customer
• Raise any necessary alert for the customer’s business or technical situation in a
timely manner
• Act as the customer champion within Qualys
• Work with Product Management, Marketing and Engineering teams to drive
customer requirements
• Travel onsite regularly to meet with customers to be an extension of their security
team
Qualifications:
The ideal candidate will be self-motivated with knowledge of IT security and compliance
and used to control typical business and sales processes. Must possess strong
presentation skills and be able to communicate professionally in response to emails, RFPs
and when submitting reports. Organised and analytical, able to find solutions to obstacles
through creative and adaptive approaches.
• Bachelor's degree
• 2-3 years relevant experience
• Excellent written and oral English
• Excellent written and oral communication skills
• Proven ability to work autonomously on your assigned disciplines and/or tasks
• This is a sales role so familiarity with customer presentations and negotiations is
desired. Keep sales admin up to date and complete sales reports when necessary.
• Experienced at blending technical details with commercial requirements and
communicating such matters in a customer-oriented way.
• Able to handle multiple and sometimes conflicting customer priorities.
• Able to travel throughout the sales territory
Desired Attributes:
• Knowledge of key technologies and subjects including TCP/IP and networking,
Vulnerability Management, Policy Compliance/Audit Tools, Network Security, Web
App Security, Endpoint Detection and Response, File integrity Monitoring Patch
management, Cloud Security, Containers, DevOps cycle and API scripting (curl,
python, …
Skills Required
- Bachelor's degree
- 2-3 years of relevant experience
- Excellent written and oral English
- Excellent written and oral communication skills
- Ability to work autonomously on assigned disciplines and tasks
- Knowledge of IT security and compliance
- Strong presentation skills
- Familiarity with customer presentations and negotiations
- Ability to blend technical details with commercial requirements in a customer-oriented manner
- Ability to handle multiple and conflicting customer priorities
- Ability to travel throughout the sales territory
- Knowledge of networking, vulnerability management, policy compliance, network security, web application security, endpoint detection and response, cloud security, containers, DevOps, and API scripting
Qualys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qualys and has not been reviewed or approved by Qualys.
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Affordable Benefits — Benefits costs are widely viewed as low for employees and dependents, with healthcare often described as almost fully paid for. Feedback suggests this affordability helps offset perceptions of lower base pay in some roles.
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Healthcare Strength — Healthcare offerings are broad, including multiple medical plan options, dental and vision coverage, mental health support, and disability insurance. Benefits are described as “pretty amazing” or “great,” reinforcing perceived quality and coverage depth.
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Equity Value & Accessibility — Equity participation is accessible through company stock plans and an employee stock purchase plan. Compensation packages commonly include equity alongside salary and bonus, which some consider a meaningful part of total rewards.
Qualys Insights
What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings. The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
