Technical Account Manager

Posted Yesterday
Be an Early Applicant
Lansing, MI, USA
Hybrid
Senior level
Gaming • Internet of Things • Machine Learning • Software
We're bringing joy to life through the power of play.
The Role
Owns end-to-end delivery of iGaming initiatives, including product releases, integrations, client onboarding, and market launches. Coordinates Product, Engineering, Compliance, Commercial, clients, and external partners to manage timelines, dependencies, risks, quality, regulatory readiness, and launch execution. Serves as the primary delivery contact for clients and maintains transparent status reporting.
Summary Generated by Built In

Are you ready to make a significant impact at Aristocrat, a leader in gaming content and technology? As our Technical Account Manager, you'll drive the flawless execution of iGaming products and initiatives across multiple markets. This key role guarantees products, features, and market launches are delivered on time, meet quality standards, and follow regulatory requirements. You'll represent Aristocrat confidently in a client-facing role, collaborating with Product, Engineering, Compliance, and Commercial teams. This is your chance to join an ambitious team committed to delivering world-class solutions!

What You'll Do
  • Take full responsibility for the complete delivery of iGaming initiatives, encompassing product releases, integrations, client onboarding, and market launches.
  • Coordinate cross-functional teams (Product, Engineering, Compliance, Commercial) to ensure synchronized progress according to plans and timelines.
  • Track delivery progress, manage dependencies, and proactively resolve blockers.
  • Ensure deliverables meet quality, regulatory, and operational standards.
  • Act as a primary delivery point of contact for clients, operators, and external partners.
  • Represent Aristocrat with confidence during client meetings, progress updates, and problem-solving conversations.
  • Build strong, positive relationships with external collaborators, ensuring clear communication and expectation management.
  • Manage delivery commitments and ensure transparent communication of timelines, risks, and changes.
  • Support and coordinate market readiness activities, ensuring all delivery components (product, compliance, integrations) are aligned.
  • Work with Compliance and Operations to ensure regulatory and certification requirements are met.
  • Ensure readiness for the launch, including alignment with collaborators and resolution of any issues.
  • Maintain clear visibility of delivery status, risks, and achievements through structured reporting.
What We're Looking For
  • 5+ years of experience in delivery, program management, or project management, ideally within iGaming, gaming, or digital platforms.
  • Proven experience managing end-to-end delivery in cross-functional environments.
  • Experience working directly with external clients or partners in a delivery capacity.
  • Strong understanding of software delivery lifecycles and Agile methodologies.
  • Experience with regulated environments or working within required guidelines is highly desirable.
  • Familiarity with tools such as Jira, Confluence, or similar delivery tracking systems.
  • Client-facing confidence with excellent communication and collaborator management skills.
  • Strong organizational and coordination skills, with attention to detail.
  • Ability to prioritize tasks in a fast-paced environment.
  • Proactive problem solver with strong risk management capability.

Join us at Aristocrat and play a pivotal role in delivering outstanding iGaming solutions to the market!

This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.

Skills Required

  • 5+ years of experience in delivery, program management, or project management
  • Experience in iGaming, gaming, or digital platforms
  • Experience managing end-to-end delivery in cross-functional environments
  • Experience working directly with external clients or partners in a delivery capacity
  • Strong understanding of software delivery lifecycles and Agile methodologies
  • Experience working in regulated environments or within required guidelines
  • Familiarity with Jira, Confluence, or similar delivery tracking systems
  • Excellent client-facing communication and collaborator management skills
  • Strong organizational and coordination skills with attention to detail
  • Ability to prioritize tasks in a fast-paced environment
  • Proactive problem-solving and strong risk management capability

Aristocrat Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aristocrat and has not been reviewed or approved by Aristocrat.

  • Healthcare Strength — Medical coverage offers multiple Aetna options with preventive care fully covered and $0 in‑network outpatient mental health visits, plus employer‑paid premiums on at least one dental and one vision plan. Feedback suggests first‑day eligibility and HSA funding increase perceived value.
  • Parental & Family Support — Paid parental leave provides up to 12 weeks for primary caregivers and 10 days for secondary caregivers, with adoption/surrogacy reimbursement and access to Lyra sessions. Feedback suggests these supports materially enhance family and mental wellbeing.
  • Equity Value & Accessibility — The SuperShare program matches employee share purchases with free shares up to a defined annual limit, with clear enrollment windows and a two‑year vest. Feedback suggests this structure delivers uncommon ownership value compared with standard ESPPs.

Aristocrat Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Las Vegas, NV
6,500 Employees

What We Do

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!

Why Work With Us

Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.

Gallery

Gallery

Similar Jobs

CrowdStrike Logo CrowdStrike

Technical Account Manager

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
USA
11000 Employees
110K-160K Annually

Tulip Logo Tulip

Technical Account Manager

Enterprise Web • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
US
310 Employees
110K-160K Annually

Ping Identity Logo Ping Identity

Technical Account Manager

Cloud • Security • Software
Remote or Hybrid
USA
2300 Employees
155K-180K Annually

Northbeam Logo Northbeam

Technical Account Manager

eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
Remote or Hybrid
USA
100 Employees
160K-200K Annually

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account