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As a Technical Account Manager you will be responsible for securing, maintaining and growing Michelin's presence across key mining accounts. Leveraging your engineering expertise, you will provide technical support, deliver value- based solutions, and build strong relationships with customers at site level.
You will collaborate closely with Michelin teams across Australia and globally, contributing to innovative solutions that improve productivity, safety, and cost efficiency for our customers.
Key Responsibilities,
Value Demonstration
- Demonstrate the value and performance benefits of Michelin products and services.
- Deliver technical support, product trials, and demonstrations to enhance customer outcomes in productivity, safety, and cost efficiency.
Data Analysis & Insights
- Collect, analyse, and interpret data related to tyre performance, wear rates, fuel efficiency, and site conditions.
- Translate data into actionable insights and recommendations that optimise customer operations.
Client Relationship Management
- Build and maintain strong relationships with key stakeholders, including Mine Managers, Maintenance Engineers, Workshop Managers, and Procurement teams.
- Act as the primary point of contact, ensuring timely and effective resolution of customer needs
Business Development
- Identify and pursue new business opportunities within existing and new mining customers.
- Promote and sell Michelin’s full portfolio of products and services.
Account Management
- Assess customer tyre potential and manage account performance.
- Collect purchase orders and ensure deliveries are aligned with contractual commitments.
- Achieve or exceed sales targets and performance objectives.
Coordination & Planning
- Work cross-functionally to ensure seamless service delivery.
- Plan and execute activities aligned with Michelin’s business strategy.
Reporting & Documentation
- Maintain accurate records of customer interactions, sales activity, and market insights.
- Prepare regular reports on sales performance and market conditions.
About You:
A qualification in Mechanical, Mining, or a related discipline provides a strong foundation to understand the technical aspects of the role. You bring experience in client service, technical, or sales focused positions and excel at building strong relationships, confidently engaging with stakeholders at all levels, sharing insights, solving challenges, and influencing outcomes
Analytical by nature, you enjoy turning data into actionable recommendations that drive real impact. You are proficient in CRM systems and Microsoft Office (Excel, Word, PowerPoint), flexible, and willing to travel as required.
You must be legally authorized to work in Australia; applicants from New Zealand are also welcome to apply.
Why Michelin:
With over 130 years of innovation, Michelin is guided by a strong culture built on respect, trust, dialogue, and passion. Our purpose is to offer a better way forward by balancing People, Profit, and Planet in everything we do. Sustainability sits at the heart of our strategy, and we are committed to shaping the future of mobility responsibly and innovatively.
At Michelin, people are central to our success. We actively support career development, with more than 75% of our managers promoted internally. Our employees are empowered to grow, innovate, and make a meaningful impact throughout their careers in an open, collaborative, and inclusive environment.
What We Offer
- Open, collaborative, and inclusive company culture
- Comprehensive training and development programs
- Career progression opportunities within a global organisation
- Performance-based bonus
- Above-industry super (2% above the Superannuation Guarantee)
- Fully maintained company vehicle
- Additional 4 days of Wellness Leave per year
- Paid parental leave for primary and secondary carers
- Employee Assistance Program and Wellness Program
To Apply:
Above all, you align with Michelin’s values, demonstrating respect for people, collaboration, and a commitment to continuous improvement. If you have a growth mindset, a passion for excellence, and enjoy building strong customer relationships, we would love to hear from you.
Click the Apply button to join a company shaping the future of sustainable mobility and inspiring motion for life. Be part of our people-led, dynamic, and innovative team, where you can grow your career, develop your skills, and make a meaningful impact.
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Skills Required
- Qualification in Mechanical, Mining, or related discipline
- Experience in client service, technical, or sales-focused positions
- Proficiency with CRM systems
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Ability to analyse data and translate into actionable recommendations
- Strong stakeholder relationship-building and communication skills
- Willingness to travel as required
- Legal authorization to work in Australia (New Zealand applicants welcome)
Michelin Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Michelin and has not been reviewed or approved by Michelin.
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Healthcare Strength — Healthcare access is described as broad, including medical, prescription, dental, mental/behavioral health support, and disability and life insurance coverage. Global baseline protections also emphasize healthcare coverage for employees and families.
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Retirement Support — Retirement support is characterized as strong, with a 401(k) plus additional retirement components referenced alongside profit sharing in the overall package. Financial benefits are framed as a meaningful part of total rewards beyond base salary.
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Parental & Family Support — Parental and family support is positioned as a notable strength through global minimum paid maternity/adoption and paternity/adoption leave, plus survivor benefits tied to salary and education support for children. Additional family-oriented benefits such as adoption assistance are also included in the package.
Michelin Insights
What We Do
Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries. Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia. In short, whether you look at our mission, our products or our people, Michelin is a company that truly helps you to move forward....
