Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results.
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Make an Impact/ The role:
As a Technical Account Manager, you will be part of the EMEA TAM team and work closely with several teams such as Engineering and Sales, in addition to all other departments within Adjust. You are in charge of delivering exceptional customer experience. This plays a major part in your goal of retaining clients and them being satisfied with the Adjust product.
This is an entry-level opportunity ideal for recent graduates or professionals at the start of their careers who are eager to grow in a client-facing, technical role within the mobile marketing industry. No prior industry experience is required - just curiosity, adaptability, and a willingness to learn.
Empower Your Potential/ Responsibilities:
- Be the main technical contact for your clients and work closely with other teams (Client Success, Engineering).
- Troubleshoot and guide clients through their Adjust integration and advise on feature testing and roll-out. Provide ideas for optimization and improvement.
- Deep dive into Adjust’s and clients’ tech stacks (SDK, BI, and server-side systems) and apply this knowledge in daily client interactions.
- Stay on top of industry trends across mobile, advertising, and AI industries while translating relevant insights into guidance for clients.
- Build strong relationships with your contacts (e.g. recurring calls).
- Constantly grow your knowledge base (best practices, tools, and workflows) together with colleagues and independently.
- Collaborate with a global Support team across timezones and regions.
Bring Your Knowledge/ Experience & Qualifications:
- 0~2 years of experience in a client facing role (internships or academic projects welcome).
- A degree in a STEM field (Science, Technology, Engineering, and Mathematics) is preferred.
- Excellent communication skills in English and Russian.
- Competency in data analysis.
- Knowledge of command-line tools, SQL, advanced Excel/Google Sheets, software development experience is a plus.
- Strong analytical thinking and the ability to break down complex topics into simple clear terms.
- Effective and empathetic communication skills and an ability to ensure understanding by a diverse audience (business units, seniority levels, regions).
- Strong attention to detail.
- Willingness to travel.
More details about our company culture and perks can be found on our career page.
Interested? Let’s Talk!
Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to.
Skills Required
- 0~2 years of experience in a client facing role
- A degree in a STEM field
- Excellent communication skills in English and Russian
- Competency in data analysis
- Knowledge of command-line tools, SQL, advanced Excel/Google Sheets, software development experience
- Strong analytical thinking
- Effective and empathetic communication skills
- Strong attention to detail
- Willingness to travel
What We Do
Adjust is a global app marketing analytics platform committed to ensuring the highest privacy and performance standards. Adjust's solutions include measurement, fraud prevention, cybersecurity, and automation tools. The company's mission is to make mobile marketing simpler, smarter and more secure for the more than 50,000 apps working with Adjust.
