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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
Help organizations across Korea make better security decisions with Recorded Future’s threat intelligence platform, trusted by leading enterprises and governments. As our Korean-speaking Technical Account Manager, you’ll own the technical and strategic success of all our customer accounts in Korea..
With a focus on enterprise relationships, you’ll work directly with security teams and executives to embed intelligence into their operations and demonstrate its value. You’ll combine hands-on technical guidance with consultative advice, playing a central role in customer retention, expansion and the growth of our business in Korea.
What You’ll Do As Technical Account Manager:- Develop and execute customer success plans aligned with business and security priorities, guiding Korean accounts from onboarding through renewal while also supporting customers across the broader ASEAN region.
- Guide security teams on platform configuration, integrations and tuning, and monitor adoption, usage and integration health.
- Lead intelligence advisory engagements covering emerging threats, collection priorities, workflows and customer tradecraft.
- Conduct technical and executive business reviews that demonstrate customer value, security outcomes and maturity progression.
- Identify account and renewal risks early, and partner with account directors to strengthen retention and uncover expansion opportunities.
- Bring customer feedback to product, intelligence and data science teams to improve capabilities and services.
- Mentor colleagues and improve advisory methods while managing competing priorities and meeting service KPIs.
- Keep account records current, including customer outcomes, sentiment and action plans for at-risk accounts and high-impact issues.
- Korean proficiency: Professional proficiency in speaking, reading and writing Korean is required. Native fluency is strongly preferred.
- Experience: 5+ years in customer-facing cyber threat intelligence, security operations or cyber advisory roles within enterprise or vendor environments.
- Intelligence expertise: Strong understanding of intelligence tradecraft, operational use cases and the threat landscape. Familiarity with the Intelligence Lifecycle, MITRE ATT&CK, NIST, Diamond Model and Cyber Kill Chain.
- Technical fluency: Experience with intelligence platforms, APIs, data feeds, SIEM/TIP/SOAR integrations and SaaS architectures.
- Customer success: Proven success in account health, retention and growth, using adoption and integration metrics to guide customer engagement.
- Communication: Strong analytical, presentation and stakeholder management skills, with the ability to explain technical concepts and business value to security practitioners and executives.
- Approach: Consultative, proactive and curious about adversaries, with the ability to lead complex initiatives across technical and business teams.
- Education: A bachelor’s degree or related experience in cybersecurity, computer science, intelligence studies or a related field. Industry certifications such as CISSP, GCTI or GCIH.
#LI-Hybrid
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
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Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [email protected]
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Skills Required
- Professional proficiency in speaking, reading, and writing Korean
- At least 5 years of customer-facing cyber threat intelligence, security operations, or cyber advisory experience
- Strong understanding of intelligence tradecraft, operational use cases, and the threat landscape
- Familiarity with the Intelligence Lifecycle, MITRE ATT&CK, NIST, Diamond Model, and Cyber Kill Chain
- Experience with intelligence platforms, APIs, data feeds, SIEM, TIP, SOAR integrations, and SaaS architectures
- Proven success with account health, customer retention, expansion, adoption metrics, and integration metrics
- Strong analytical, presentation, communication, and stakeholder-management skills
- Consultative, proactive approach and ability to lead complex initiatives across technical and business teams
- Bachelor's degree or related experience in cybersecurity, computer science, intelligence studies, or a related field
- Industry certification such as CISSP, GCTI, or GCIH
Recorded Future Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Recorded Future and has not been reviewed or approved by Recorded Future.
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Fair & Transparent Compensation — Pay is considered generally competitive versus market, with posted ranges visible for many roles and strong packages noted in sales and technical positions. This positioning supports confidence that offers can align with market levels.
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Healthcare Strength — Health coverage is frequently described as strong, with the company highlighting comprehensive medical plans. This foundation underpins a positive view of core healthcare support.
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Leave & Time Off Breadth — Time off is often portrayed as generous, including flexible or unlimited PTO and notable parental leave. These elements emphasize rest, flexibility, and family support.
Recorded Future Insights
What We Do
Headquartered in Boston with offices and 1000 employees around the world, Recorded Future works with over 1,800 businesses and government organizations across more than 75 countries to provide real-time, unbiased and actionable intelligence. Recorded Future is the world’s largest threat intelligence company. Recorded Future’s Intelligence Cloud provides end-to-end intelligence across adversaries, infrastructure, and targets. Indexing the internet across the open web, dark web, and technical sources, Recorded Future provides real-time visibility into an expanding attack surface and threat landscape, empowering clients to act with speed and confidence to reduce risk and securely drive business forward.
Why Work With Us
Recorded Future is dedicated to creating an inclusive and safe environment for all employees. Our Employee Resource Groups (Black Empowerment Support Group, Women@RF, Out@RF, Ohana, Veterans@RF), and culture team work very closely to foster an environment where employees can thrive and be themselves.
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