This is a remote position.
Internship Duration: 6 months
Education: Bachelor's degree in computer science/IT
Conversion: Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.
About the Role
This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.
Outcomes You'll Own
- Operational reliability: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks
- Data accuracy: account information stays correct and consistent across CRM, ERP, and internal records
- Paperwork done right: client documentation is complete, accurate, and submitted on time
- Dependable support: Account Managers can rely on you to take tasks off their plate and see them through to closure.
Activities That Drive These Outcomes (illustrative, not exhaustive)
- Keep CRM/ERP and account records up to date, down to client-specific details.
- Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing
- Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents
- Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closed
- Assist in maintaining account plans and stakeholder maps.
- Coordinate with People Success and recruiting on staffing updates when needed
- Document repeated tasks and processes so they're easy for others to follow
- Flag inconsistencies, gaps, or risks to your Account Manager early
Requirements
What You'll Bring
- A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work
- Strong attention to detail. You notice when numbers don't match or a field is missing
- Thoroughness in your work and a habit of double-checking before calling something done
- Comfort handling documentation, forms, and structured data
- Strong verbal and written communication
- An ownership mindset: you take tasks to closure without needing reminders
- Good organizational skills and the ability to manage multiple tasks and deadlines
- Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required
What You'll Gain
- Hands-on exposure to how client accounts are managed at a software craft consultancy
- Mentorship from experienced Technical Account Managers
- A clear path to a full-time role based on your performance
What We Value
- Extreme ownership – you take responsibility for outcomes and drive work end-to-end
- Ability to execute independently and define problems, not just solve assigned tasks
- A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
- The ability to build trust and sell value, not just deliver output
- High standards, autonomy, and bias toward action.
Benefits
Life at Incubyte
We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.
Perks
- Dedicated learning & development budget.
- Sponsorship for conference talks.
- Comprehensive medical & term insurance.
- Employee-friendly leave policies.
- Home Office fund
- Medical Insurance
Skills Required
- Bachelor's degree in computer science or information technology
- Technical or engineering background, or equivalent exposure
- Strong attention to detail and thoroughness
- Comfort handling documentation, forms, and structured data
- Strong verbal and written communication skills
- Ownership mindset and ability to take tasks through completion independently
- Good organizational skills and ability to manage multiple tasks and deadlines
- Familiarity with spreadsheets
- Exposure to CRM or ERP tools
What We Do
We incubate high-quality, dedicated software engineering teams for our clients, where we design software, design the team a well as the organization strategy required to successfully release products that are relevant today as well as tomorrow. Got a working product already? - Scale-up and reach new milestones - Modernize your software - Bring stability and predictability into how your product behaves Got a product idea? - Hire your engineering team - Go to market quickly - Iterate rapidly Got too many manual processes? - Develop solutions to optimize processes - Enable non-linear scale - Measure and monitor outcomes We are your engineering team. We’ll build what you need. And we’ll help you do it the right way. *How we work* We are software crafters. We are proud of the way we work and the code we write. We embrace and are evangelists of eXtreme Programming practices. We heavily believe in being a DevOps organization, where developers own the entire release cycle and thus own quality. And most importantly, we never stop learning! Founded by product professionals, our goal is to bring a product mindset into services. We strive to find people who are passionate about coding, learning and growing along with us. Join our team! We’re looking for full stack developers, automation QA engineers, data engineers, business analysts and salesforce expertise
