Technical Account Executive - AI Focus

About the company

We're Hiflylabs, a vibrant team of 250+ data and tech enthusiasts based in Europe and expanding in the U.S. from data engineering to data science, artificial intelligence and application development, we work on a wide range of projects around the world.

Over a Decade of Mastery

For twelve years, Hiflyers have been reshaping industries through Data Warehousing, Business Intelligence, and Data Analytics. From consulting to operations, we offer tailored, hands-on solutions to complex business problems, helping our clients grow.

Our Commitment

At Hiflylabs, we're not just about projects; we're about people. We believe that our people are our most valuable assets, and we are committed to nurturing their personal and professional development through our unique mentoring system.

Check out our Website, LinkedIn page and YouTube channel to get an insight into who we are and how we work!

The Mission

We are looking for a high-impact Strategic Technical Account Executive who acts as a bridge between complex data engineering and executive decision-making. In this role, you won't just build dashboards; you will own the business logic behind our AI-driven web applications.

You are a "Business-First" analyst who understands that data is only as good as the decisions it enables. You will lead requirements gathering efforts directly with our clients, ensuring that every AI agent and data pipeline we build directly contributes to our bottom line, regulatory compliance, and market competitiveness.

Key Responsibilities 

• Strategic Roadmap Ownership: Define the "Why" and the "What" for our Databricks-based projects. Partner with stakeholders to prioritize high-ROI AI features.

• Requirements Gathering and User Stories: translate complex stakeholder needs into actionable user stories and technical requirements.

• Business Logic Interpretation: help technical counterparts understand complex business logic and translate it into a technical context.

• Cross-Functional Orchestration: Lead regular syncs between the engineering team and key stakeholders at the customer, ensuring that technical delivery stays aligned with business strategy.

• Testing and Quality Assurance: Lead QA (Quality Assurance) and UAT (User Acceptance Testing) of features developed by technical team while maintaining a feedback loop to ensure stakeholder-developer alignment.

• Identify additional opportunities at the customer and build a strong relationship with the key stakeholders.

Requirements:

• 3-5 years in a role where you acted as a liaison between Tech and Business.

• Proven experience in leading data or AI projects

• Strong background in business strategy with a proven understanding of how data and AI affect business decision-making

• Exceptional ability to translate technical concepts for non-technical stakeholders, and vice-versa.

• High level of comfort speaking with C-level executives with confidence and clarity.

• ROI-Centric Thinking: Experience in leading process improvements that result in measurable business impact.

Nice to Have:

• Deep understanding of the Finance, Insurance, or Healthcare sectors.
• Modern Data Stack: Familiarity with modern data stack platforms and tools, such as Databricks, Snowflake, and dbt. Experience with SQL, Excel, and data visualization tools such as Tableau are preferred.
• Visualization Strategy: Not just "making charts," but building Strategic Dashboards (Tableau, Mode, or PowerBI) that tell a story and drive action.
• Experience with programming languages such as Python is nice to have. 

Why us?

• Diverse projects: In each assignment there is always something new either on the technical or on the business side that helps you grow.
• Cutting edge technology: You will work with many of the most up-to-date technologies and tools.
• Strong and motivating team: We stress the importance of working together in tight-knit, cohesive teams in which members help each other to reach the common goal.
• Work-life balance: We help you to feel good individually as well, and coordinate work so as it should align with your leisure activities.
• Professional development: There are team gatherings on a regular schedule where colleagues can share their knowledge, and have deep technical discussions.
• Focus on company culture: In addition to our business and professional achievements we are proud of the social bonding in the company, which is based on mutual respect and helping one another.
• Personal mentoring: You will have your own mentor (just like everybody at Hiflylabs) who you can turn to with professional issues as well as with personal ones.