Title: Tech Support
Princeton, NJ
Length: 2 year with extensions
5+ years experience
Responsibilities:
Manages the onsite delivering of software services, installation and configuration for customer environments.
The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
Good understanding of the general/technical aspects of the job.
Organizes own tasks and receives general instructions on all work.
Skills Required
- 5+ years experience
- Onsite delivery, installation and configuration of software services for customer environments
- Troubleshoot business systems, networking and applications for standard servers and complex clustered environments
- Deliver reactive and proactive activities according to Service Level Agreement (SLA)
- Good general technical understanding and ability to organize tasks with general instruction
What We Do
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.
