Tech Support Trainee (Noida)

Reposted 16 Days Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
In-Office
Entry level
Professional Services
Proven MSP Partner | 24X7 NOC | Strategic Consulting | Expert Support on Projects | Helping 500+ MSPs Scale & Succeed
The Role
Assist in managing IT infrastructure with knowledge of servers and networking concepts. Provide technical support and resolve issues while maintaining logs.
Summary Generated by Built In
Company Description

 

    Company Profile : 

    ProVal Technologies is a Orlando, based master managed services provider (MSP).

    Our forte is managed services and we partner with some of the most successful and innovative IT Service providers to  provide them with 24x7 network operations center (NOC)  support, and remote infrastructure management across leading  technology platforms.

     

    The company is driven by our core values (reflected by our name), and provides an  excellent learning platform and career path to its  employees. A culture

    driven by excellence in service delivery, continuous  innovation, and employee recognition, makes ProVal  a great place to call home for professionals. Come and  become a part of this experience, to fast-track your way to  success

     

    www.provaltech.com

    Job Description

     

    • Knowledge of servers (Windows)
    • Knowledge of DNS, DHCP, OSI model, SAN, NAS, Routers, Switches, Ping, Checkpoints etc.
    • Flexible to work in shifts.
    • Passionate to have a career in IT Infrastructure
    • Maintain a working log detailing all required system updates, as well as the date of completion.
    • Resolve technical issues.
    • Basic knowledge on NOC.
    • Knowledge about IT Infrastructure

    Qualifications

    • Excellent communication skills
    • Good personality

    Additional Information

    Shift Allowances

    Overtime Allowance 

    Weekend support Allowance

    Comp Off 

    Provident Fund 

    Medical Insurance 

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    The Company
    HQ: Chicago, IL
    50 Employees
    Year Founded: 2011

    What We Do

    ProVal Technologies provides technical consulting and support services to managed services providers or MSP's. Our expertise in the managed services space, allows us to bring industry and tool best-practices to other providers, enabling them to become more efficient, automate routine processes, improve SLA's, and focus on serving their clients.

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