TECH SUPPORT EXECUTIVE - VOICE PROCESS

Posted 3 Days Ago
Be an Early Applicant
Kolkata, West Bengal, IND
In-Office
7K-9K Annually
Entry level
Information Technology • Professional Services • Software
The Role
Outbound voice tech support/customer care role in an international BPO. Handle customer calls in English, provide technical assistance, work afternoon shift (3 PM–10 PM), six days a week. Basic computer skills required. Compensation includes fixed salary, incentives, travel and attendance allowances; location Dunlop, Kolkata.
Summary Generated by Built In
Company Description

it is an international contact center

Job Description

INDUSTRY : INTERNATIONAL BPO

PROCESS : TECH SUPPORT ( OUTBOUND )

POST : CUSTOMER CARE EXECUTIVE

FRESHER & EXP. BOTH

Desired Candidate Profile (Eligibility Criteria) : 

1. Age : Minimum 18 years of age.

2. Education: Minimum 10 Qualified.

3. Must possess Excellent English Communication Skills.

4. Must be Computer Savvy.

5. Comfortable with B.P.O environment.

6. Should be comfortable for Afternoon shift

7. Can Join us as soon as possible.

8. Freshers and Domestic + International BPO exp. candidate

SHIFT TIMING : Afternoon - 3 PM - 10 PM
*Working days : 6 days in a week.

*Weekly Offs : (All Sundays fixed off)

Salary : Fixed Salary + Incentives + Attendance Allowance + Traveling & Food Allowance . 

Monthly pay of from Rs. 7K-9K for freshers & for an experienced person, remuneration will depend on the discussion and candidature.

Compensation & Benefits : 

  1. Only 7 or 8 Hour working shift.
  2. Rs. 1000 for Traveling allowance.
  3. Rs 1000 for 100% attendance allowance.
  4. Good Incentive Structure. 
  5. Referral and Loyalty Bonus.
  6. Spot Incentives.Appraisals Twice a year.
  7. Blend of both National and International Holidays during tenure.
  8. No pressures on target or sales.
  9. Comfortable work environment.
  10. Join & get Best Growth.
  11. Earn Monthly Attractive Incentives + Handsome Basic.

LOCATION : DUNLOP, KOLKATA

PLEASE REVERT ME AS SOON AS POSSIBLE. IT'S VERY URGENT VACANCY. 

CONTACT : 033-69400191 / 9051382777

Qualifications

MINIMUM H.S. PASS 

BASIC COMPUTER KNOWLEDGE 

GOOD COMMUNICATION SKILL IN ENGLISH

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Minimum 18 years of age
  • Minimum 10th pass / H.S. pass
  • Excellent English communication skills
  • Basic computer knowledge / computer savvy
  • Comfortable working in a BPO environment
  • Available for afternoon shift (3 PM - 10 PM)
  • Can join as soon as possible
  • Freshers and candidates with domestic or international BPO experience
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The Company
1,000 Employees
Year Founded: 2012

What We Do

RAIDMAX Technologies is a global provider of Enterprise Resource Planning (ERP) software specifically designed to optimize manufacturing and distribution companies. The company also operates as a renowned international BPO and contact center, providing a wide range of IT services and consulting, including software development and digital transformation. Additionally, they offer specialized digital marketing services such as website design, SEO, and PPC management.

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