Title – Tech Support Consultant
Position – Contract (3+ Months)
Location – San Jose, CA
Rate- $Open(Best Possible)
Required Skills and Duties:
- Experience in refresh activity,
- Win 10 migration and AD migration aftercare
- Activities will include but not limited to:
- Inboxing new equipment,
- Installing OS and applications using SCCM and other tools
- Providing support to end users on new equipment
- Troubleshooting end user issues after AD migration.
- Decommissioning old equipment.
- Manages the onsite delivering of software services, installation and configuration for customer environments.
- The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
- Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
- Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
- Good understanding of the general/technical aspects of the job.
- Organizes own tasks and receives general instructions on all work
Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
We look forward to hearing from you at the earliest!
Skills Required
- Experience in refresh activity (hardware refresh)
- Windows 10 migration experience
- Active Directory (AD) migration aftercare and troubleshooting
- Inboxing and preparing new equipment
- Installing OS and applications using SCCM (and similar imaging tools)
- Providing end-user support for new equipment
- Decommissioning old equipment
- Onsite delivery of software services, installation and configuration
- Troubleshooting business systems, networking and application issues on standard servers and clustered environments
- Ability to deliver reactive and proactive activities according to SLA
What We Do
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.
