As a Program Manager on the Tech for Social Good (TFSG) team, you will support our mission of driving impact in communities through the skills of JPMorganChase’s tech workforce. We leverage the skilled volunteerism of our tech employees to build tech capacity for socially focused organizations and create tech educational opportunities to engage and inspire students. TFSG partners with various stakeholders across the firm, including HR, Corporate Responsibility, Communications/Marketing, and Legal to serve communities and technology staff across our 24 global technology center locations.
Job Responsibilities
- Partner with lead program managers to deliver TFSG's technology capacity-building programs for nonprofits across EMEA, supporting end-to-end program management and leveraging employee expertise through technology implementation (e.g., Force for Good program), consultation, and education initiatives.
- Coordinate program execution by managing project plans, deliverables, timelines, budgets, resources, status reporting, and stakeholder communications to ensure successful delivery against program objectives.
- Track, analyze, and report program data, outputs, outcomes, and impact, leveraging insights and participant feedback to inform continuous improvement and program innovation.
- Develop presentations, reports, business cases, and impact storytelling materials for internal and external stakeholders, partnering with communications and marketing teams to showcase program outcomes.
- Build and manage relationships with nonprofit partners, volunteers, and internal stakeholders, facilitating ongoing communications, training, and engagement to ensure successful program delivery and achievement of project goals.
- Maintain adherence to risk, controls, governance, and data management requirements, identifying and escalating issues and risks as appropriate.
- Continuously learn and adapt to emerging technologies, platforms, and tools relevant to program delivery and nonprofit technology needs.
- Travel within EMEA to support stakeholder engagement and the in-person execution of programs and events.
Required qualifications, capabilities, and skills
Excellent verbal and written communication skills, including presentation, facilitation, and stakeholder engagement.
Strong organizational and project management skills, with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.
Demonstrated attention to detail, sound judgment, and a results-oriented approach, with the ability to identify, manage, and appropriately escalate risks and issues.
Strong relationship management and collaboration skills, with experience working across diverse stakeholder groups, cross-functional teams, and external partners.
Advanced Excel and PowerPoint skills, including the ability to analyze data, synthesize insights, and communicate compelling, audience-appropriate recommendations.
Strong analytical, critical thinking, and problem-solving capabilities.
Ability to work independently with minimal oversight while contributing effectively within a collaborative team environment.
2+ years of experience supporting project and/or program management activities, including planning, execution, resource coordination, risk management, and status reporting within a large, matrixed organization.
Preferred qualifications, capabilities, and skills
- Experience working with socially focused organizations (nonprofits, social enterprises, schools, etc.) Some technical knowledge and experience with Salesforce or CRM tools is preferred.
Skills Required
- Excellent verbal and written communication, presentation, facilitation, and stakeholder engagement skills
- Strong organizational and project management skills
- Attention to detail, sound judgment, and results-oriented approach
- Ability to identify, manage, and escalate risks and issues
- Strong relationship management and collaboration skills across cross-functional teams and external partners
- Advanced Excel and PowerPoint skills
- Strong analytical, critical thinking, and problem-solving capabilities
- Ability to work independently with minimal oversight in a collaborative team environment
- 2+ years of experience supporting project or program management activities in a large, matrixed organization
- Experience working with nonprofits, social enterprises, schools, or other socially focused organizations
- Technical knowledge or experience with Salesforce or CRM tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
