Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Business Resiliency for the Chief Technology Office - Operational Execution and Govnerance - Risk Controls and Regulartory team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards - associated to Business Resiliency. You will also enable and provide subject matter expertise and technical guidance to Chief Technology Office stakeholders and technology-aligned process owners, ensuring that implemented controls to develop and rigorusly test Business Resiliency Plans and Essential Service Summaries operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including plan owners, central Business Resiliency Governance Team, Product Owners and Business Control Managers, you will contribute to the reporting of a comprehensive view of Business Resiliency technology risk posture and its impact on the business. Your advanced knowledge of Business Resiliency risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
- Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
- Partner with senior stakeholders to develop, implement and rigorously test Business Resiliency plans and Essential Service Summaries, to align with the firm’s resiliency standards and external requirements
- Uses enterprise-authorized AI capabilities with the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs, and handling data according to sensitivity and security requirements
- Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
- Ensure the resiliency planning is properly functional and regularly exercised to ensure financial operations continue with minimal impact during disruptive events
- Foster a culture of continual development, supporting evolved requirements, embracing rapid change and embodying the values of resiliency across the organization
- Ensure the chief technology office risk management, disaster recovery, continual planning, and crisis management frameworks are robust, compliant and aligned with the firms objectives
- Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
- Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
- Demonstrate experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability and regulatory expectation
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
Preferred qualifications, capabilities, and skills
- CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in technology risk management, information security, or related field
- Demonstrated ability to influence executive-level strategic decision-making and translate technology insights for senior executives
- Experience using enterprise-authorized AI capabilities within the work environment to support risk and controls workflows
- Ability to review and validate AI-assisted risk summaries and recommendations, ensuring alignment with security, auditability and regulatory expectations
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge in data security, risk assessment and reporting, control evaluation, design, and governance
- CISM, CRISC, CISSP, or similar industry-recognized risk certifications
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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