Tech Risk and Controls - Data & AI Governance Metrics Lead

Posted An Hour Ago
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2 Locations
Remote or Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads data and AI governance metrics, controls, assurance activities, audits, regulatory evidence, and risk reviews within Global Technology. Partners with data owners and control stakeholders to implement governance frameworks, improve data-related procedures, manage metrics, and drive compliance across classification, quality, privacy, retention, protection, and AI governance. Maintains project plans, coordinates change management and training, and communicates recommendations to senior stakeholders.
Summary Generated by Built In

As a Tech Risk and Controls Senior Associate at J.P Morgan Chase, within The Global Technology Chief Data Office, you will contribute to supporting the implementation and maintenance of the bank’s data governance framework. This includes expanding coverage for risk and operational metrics, aligning with strategic data priorities to drive compliance, and enhancing data controls.

You will provide subject matter expertise and technical guidance by working closely with metrics leads in the Firmwide Chief Data & Analytics Office and Subject Matter Experts (SMEs) across the GT CDO. By partnering with Technology Controls and Global Technology Data Owners, you will contribute to the effective management of data classification, quality, protection, storage, retention and destruction, use, privacy & AI governance. Your knowledge of data governance principles will enable you to drive innovative solutions and effectively

Job Responsibilities:

Manage the GT implementation and measurement of firmwide data management frameworks, procedures, processes and training in partnership with subject matter experts.

Oversee Firmwide Data Assurance metrics, CDO operational metrics, and technology data-related control procedures

Facilitate evidence aggregation for GT Data Management audits, regulatory exams or operational risk reviews

Represent GT CDO in firmwide forums, committees and councils

Deliver projects related to data governance metrics such as the implementation and change management in support of a new data related roles, including but not limited to training of end-to-end data management requirements and processes

Drive changes required to process, procedures and/or controls aligned to Data Assurance policies.

Maintain project plans, milestones, risks/issues, and status reports on a day-to-day basis.


Required Qualifications, Capabilities and Skills:

Proficient in Alteryx, Tableau / Qlik Sense dashboard or business intelligence skills preferred

Formal training in business controls, data/risk management or technology controls and 3+ years applied experience.

Demonstrated ability to analyze complex issues, develop and implement effective risk mitigation strategies, and communicate insights and recommendations clearly to senior stakeholders

Knowledge of control and risk management concepts with the ability to evaluate controls, create procedure and process flows in conjunction with business and control partners

Strong analytical, problem solving, and critical thinking skills

Possess data governance subject matter expertise preferred (including familiarity of GDPR, or similar data protection laws)

Coordinate effectively across functional teams and other key stakeholders.

Build strong relationship-building skills, demonstrated consultative approach and proven skill in influencing others.


Preferred Qualifications, Capabilities and Skills:

Exceptional communication and presentation skills; ability to articulate complex issues concisely, communicating effectively and comfortably with senior stakeholders

Demonstrates attention to detail with excellent organization skills

Proficient in Microsoft Office Suite; Advanced Excel, and PowerPoint skills

Proficient in Python / Java Programming Languages and utilizing AI tools to automate existing processes

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Formal training in business controls, data risk management, or technology controls
  • At least 3 years of applied experience
  • Ability to analyze complex issues and develop effective risk mitigation strategies
  • Ability to communicate insights and recommendations clearly to senior stakeholders
  • Knowledge of control and risk management concepts
  • Ability to evaluate controls and create procedures and process flows with business and control partners
  • Strong analytical, problem-solving, and critical-thinking skills
  • Ability to coordinate effectively across functional teams and stakeholders
  • Strong relationship-building and influencing skills with a consultative approach
  • Exceptional communication and presentation skills
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office Suite, including advanced Excel and PowerPoint
  • Proficiency in Python and Java programming languages
  • Proficiency in Alteryx and Tableau or Qlik Sense dashboard and business intelligence tools
  • Data governance subject matter expertise, including familiarity with GDPR or similar data protection laws
  • Experience using AI tools to automate existing processes

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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