Tech Product Owner - Payroll & HR Admin

Company Description

IAG Tech is part of International Airlines Group, one of the world’s leading airline groups, with 598 aircraft flying to over 270 destinations, carrying more than 120 million passengers each year.

IAG Tech provides world-class IT solutions to IAG’s operating companies which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.

Job Description

We are looking for an experienced Tech Product Owner to join our team at IAG Tech. This role will be key to the success of our project to replace the current ERP for payroll, personnel administration and all associated processes, including integrations with other systems. The ideal candidate will need to deeply understand the business objectives and translate them to the technical team, ensuring the quality and value of deliverables.

Responsibilities:

• Lead the ERP replacement project: Coordinate and manage the implementation project of a new payroll ERP, ensuring correct integration with other systems of the company.
• Product management: Define and maintain the product backlog, prioritizing user stories and ensuring that the technical team is working on the most valuable tasks.
• Quality of delivery: Ensure that the solutions delivered meet the quality standards and requirements of the business, carrying out necessary tests and validations.
• Communication and alignment: Act as a bridge between the business and the technical team, facilitating communication and problem solving. Ensure that all stakeholders are aligned and have visibility of the project's progress.
• Understand and translate business objectives: Collaborate closely with business stakeholders to identify, analyze, and prioritize requirements. Ensure that the technical team clearly understands the needs and objectives of the business.
• Monitoring and continuous improvement: Evaluate the performance of the new post-implementation ERP system, collecting feedback and promoting continuous improvements to maximize the value delivered to the business.
• Report to the Tech Product Owner of the Corporate, Human Resources, and People and Diversity business areas.

Qualifications

• Experience in SAP SuccessFactors Employee Central Payroll is a must.
• Previous experience: At least 5 years of experience as a Product Owner or in a similar role, preferably in payroll ERP implementation projects and personnel administration.
• Technical knowledge:
  • • Strong understanding of ERP systems and experience with system integrations. Working knowledge of agile methodologies.
    • Proven knowledge on Spanish labour regulation, including Social Security and Taxes processes.
• Communication skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical audiences and vice versa.
• Native Spanish and High English language.
• Customer orientation: Focus on the internal customer, ensuring that the implemented ERP system meets the needs of the business and improves operational efficiency.
• Project Management: Experience in managing complex projects, with demonstrated skills in project planning, execution, and tracking.
• Analytical skills: Ability to analyze complex problems, identify viable solutions, and make informed decisions.
• Proven knowledge on Spanish labour regulation, including Social Security and Taxes processes.
• Certifications: Certification in product management (CSPO, SAFe PO/PM) or project management (PMP, PRINCE2) will be a plus.

Other desirable skills:

Knowledge of People Administration processes and tools, with experience working with Success Factors.

• Strong workshop leader and facilitator
• Forming strong stakeholder relationships, with a proven ability of influencing, negotiating and persuading internally and externally 
• Effective senior stakeholder management, balancing and finding compromises between opposing views and opinions.
• Business partnering, working as a valued partner with senior stakeholders across a diverse operation, delivering a value-added service to business customers.
• Strong analytical approach to capturing business requirements, documenting them in a succinct manner.
• Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives.
• Embracing and managing both business and IT change as necessary to help shape future direction.
• Identifies and contributes to the continual improvement of analysis capability across the organisation.

Additional Information

Benefits
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses

Diversity and Inclusion
IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.

We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture. 

We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background. 

As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.