Tech Centre Operations Project Manager- Vice President

Posted Yesterday
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads technology center programs, events, and initiatives supporting operational excellence and community engagement. Coordinates leadership forums, calendars, budgets, communications, metrics, volunteer participation, and issue resolution. Prepares executive presentations and status reports, manages multiple workstreams, and standardizes processes and templates. Partners with technology center leaders and pillar leads across regions to execute strategic priorities and improve program consistency.
Summary Generated by Built In
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

JPMorgan Chase’s Global Technology Centers (TCs) are the backbone of our technology organization, representing 95% of our 66,000 technologists and spanning 24 strategic locations worldwide. The Tech Centers’ mission is to enable Global Technology (GT) strategic outcomes across all regions through localized leadership and a community-driven culture.
 

As a Tech Center Associate (VP Level), you will help plan and execute local programs, events, and initiatives that strengthen our technology community, drive operational excellence, and amplify the TC’s impact. You will partner closely with the Tech Center Manager, Tech Center Lead, and pillar leads to shape strategy, manage cadence and budgets, streamline execution, and deliver clear communications that reinforce our values, culture, and brand.
 

Job responsibilities

  • Support the Tech Center Leadership team in delivering firmwide and location-specific programs, including planning, risk/issue tracking, and status reporting to stakeholders.
  • Coordinate leadership and program forums: create agendas, prepare materials, drive follow-ups, and track actions to closure.
  • Maintain the TC operating cadence and calendar; sequence events and milestones to avoid overlap and optimize participation.
  • Monitor key location metrics and surface data-driven opportunities to advance the TC strategy.
  • Partner with the Tech Center Manager/Lead and pillar leads to craft compelling presentations and leadership updates (e.g., new program proposals, progress updates, outcomes and impact).
  • Plan and deliver communications for local initiatives, programs, and events across channels; ensure timely, consistent, and audience-appropriate messaging.
  • Coordinate volunteer recruitment and manage participant engagement for events and initiatives, ensuring smooth end-to-end logistics.
  • Track and manage local budgets in partnership with the Tech Center Manager; support forecasting, spend tracking, and financial reviews.
  • Identify, escalate, and help resolve issues and conflicts across initiatives; evaluate options and support implementation of agreed solutions.
  • Standardize templates, processes, and artifacts to improve consistency and repeatability across programs and pillars.

Required qualifications, capabilities, and skills
  • Bachelor’s degree or equivalent experience.
  • Demonstrated problem-solving and conflict resolution skills with the ability to navigate ambiguity and drive outcomes.
  • Strong project/program coordination skills: planning, prioritizing, organizing multiple parallel workstreams, and meeting deadlines.
  • Excellent written and visual communication skills, including preparing executive-ready presentations and concise status reporting.
  • Proven collaboration skills with the ability to build trust and work effectively across diverse teams and geographies.
  • Proficiency with MS Excel and PowerPoint; working knowledge of SharePoint. Familiarity with Visio and MS Project a plus.
  • Experience supporting high-performing teams delivering complex technology programs or operations.
  • Exposure to enterprise-scale technology organizations and familiarity with program management standards (e.g., Agile, scaled Agile, or hybrid models).
  • Experience with community-building initiatives (e.g., learning series, tech talks, employee engagement, or campus partnerships).
  • Strong sense of ownership, high integrity, and a track record of operating independently while contributing as part of a team.
 
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Bachelor's degree or equivalent experience
  • Problem-solving and conflict-resolution skills; ability to navigate ambiguity and drive outcomes
  • Strong project or program coordination skills, including managing multiple parallel workstreams and deadlines
  • Excellent written and visual communication skills, including executive presentations and concise status reporting
  • Ability to collaborate effectively across diverse teams and geographies
  • Proficiency with Microsoft Excel and PowerPoint
  • Working knowledge of SharePoint
  • Experience supporting high-performing teams delivering complex technology programs or operations
  • Exposure to enterprise-scale technology organizations
  • Familiarity with Agile, scaled Agile, or hybrid program management models
  • Experience with community-building initiatives such as learning series, tech talks, employee engagement, or campus partnerships
  • Familiarity with Visio and Microsoft Project
  • Strong ownership, integrity, independence, and teamwork

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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