Team Leader

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management

In the recent years, the Bank has achieved significant milestones which includes being named as one of the world's best banks by Forbes ME (2022) and was awarded UAE's SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans

Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption

We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future

In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers

So, join us in co-creating the future of RAKBANK!

• Direct the management and optimization of the sales team.
• Develop and implement strategic sales plans to expand the customer base and solidify our presence.
• Achieve growth and hit sales targets by effectively managing the team and assessing their strengths and weaknesses.
• Build and promote healthy, long-lasting customer relations.
• Develop and implement new sales initiatives, strategies, and programs to capture key demographics.
• Manage relationships with internal and external stakeholders.
• Manage budgets and update financial records.
• Motivate and direct the Sales agents to meet financial targets.
• Provide specialist information, guidance, and advice to customers through excellent customer service to resolve queries.
• Ensure effective sales achievements by sourcing quality deals from various channels.
• Conduct comprehensive data collection and analysis to identify key insights and develop effective solutions that align with business requirements.

• Bachelor’s degree in Banking, Business Administration, or a related field.
• Minimum 4 years’ experience in Credit Card / Personal Loans business.

• Communication skills: Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way.
• Negotiation skills: Must possess the ability to communicate and influence others to arrive at a mutually agreeable solution.
• Sales orientation: Has the ability to persuade others to accept products, services or ideas in order to meet a specific need.
• Teamwork: Works collaboratively with others, sharing information and supporting colleagues to achieve common goals.
• Adaptability: Shows flexibility in response to changing circumstances and can adjust strategies to meet new challenges.