The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the ultimate Elder's experience. The Team Leader should perform whatever task is necessary to ensure the store’s success. This includes basic tasks such as loading, sweeping, cashiering, etc. when necessary
- Provides exemplary leadership on the sales floor with emphasis on customer service.
- Always projects a positive, enthusiastic view of Elder’s.
- Helps keep the store staff focused on important tasks such as routinely completing the four Duty Lists, promptly putting out freight, completing projects, and working on any store specific tasks.
- Especially in the Store Manager’s absences, sees that customers are well served and that all staff is productive and completing the proper tasks efficiently.
- Maintains at least one department at exceptional level as to set standard for other department heads.
- Opens and/or closes on a regular basis.
- Stays current on his/her personal development/training plan.
- Assists in training including continuously enforcing the principles of The Six E’s and, if assigned, performing the responsibilities of the Training Coordinator.
Qualifications
- Minimum 1 year retail experience in a supervisory role. Work experience in a hardware or home improvement store a big plus.
- Available to work one weekend day per week and 1-2 evenings.
- Physical requirements: standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc. Drive forklift as needed.
Skills Required
- Minimum 1 year of retail experience in a supervisory role
- Hardware or home improvement store experience
- Available to work one weekend day per week
- Available to work 1-2 evenings
- Able to stand or walk at a fast pace throughout the shift
- Able to lift up to 80 pounds
- Able to bend, push, pull, break down boxes, and climb ladders
- Able to drive a forklift as needed
What We Do
Elder's Ace Hardware is a family-owned chain of neighborhood hardware stores specializing in home improvement products, tools, construction supplies, and gardening services. Their mission is to be the community's most helpful and trusted retail team by consistently pleasing each customer.
