TEAM LEAD

Posted 4 Days Ago
Be an Early Applicant
Jacksonville, FL, USA
In-Office
Junior
Fashion • Retail
The Role
Supports store management with daily operations, floor leadership, sales and stock duties, merchandise presentation, customer service, loss prevention, shrink control, associate training, timekeeping, and banking. The role maintains sales-floor standards, promotes a positive work environment, and helps achieve business objectives while working flexible schedules, including nights and weekends.
Summary Generated by Built In

About Us 

 

For over 50 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today’s most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships, and respect for each other impact the decisions we make every single day.


Job Summary:

 The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment.

 

ESSENTIAL FUNCTIONS:

 

·     Assist the Store Manager/Assistant Manager with daily operations, activities of employees and other tasks as needed

·     Support the business operations, policies and procedures.

·     Assist to process and finalize weekly time and attendance records

·     Perform sales and stock duties (receiving and feeding merchandise to the sales floor)

·     Maintain, recover, and replenish sales floor and back stock

·     Provide excellent customer service and resolve issues involving customer relations

·     Ensure the proper processing and display of merchandise and visual presentations

·     Oversee and monitor all methods of loss prevention which include the protection of company assets

·     Assist the Store Manager/Assistant in maintaining compliance standard for shrink control.

·     Assist with training and development of new sales associates

·     Ability to complete banking

·     Other duties as assigned

 

REQUIRMENTS:

 

·     High School Diploma or equivalent required

·     Minimum of 1 - 2 years of fashion retail experience and/or visual merchandising

·     Ability to work a flexible schedule including nights and weekends

·     Must have a high level of integrity

·     Must have excellent customer service skills.

·     Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook)

 

ENVIRONMENT & PHYSICAL DEMANDS

 

·     Constant walking and standing; frequent bending, stooping and reaching

·     Strong sensory skills such as good eyesight, good hearing, and dexterity

·    Ability to consistently lift 10-35 lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55Ibs.


MadRag provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MadRag complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

 

 

Skills Required

  • High school diploma or equivalent
  • 1–2 years of fashion retail experience and/or visual merchandising experience
  • Ability to work a flexible schedule, including nights and weekends
  • High level of integrity
  • Excellent customer service skills
  • Proficiency using a personal computer and company communication tools, including email, Internet, and Microsoft products such as Word, Excel, Office, and Outlook
  • Ability to walk and stand constantly, with frequent bending, stooping, and reaching
  • Ability to lift 10–35 pounds consistently and occasionally lift up to 55 pounds
  • Ability to push or pull more than 55 pounds
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The Company
HQ: North Bergen, New Jersey
787 Employees
Year Founded: 1973

What We Do

For over 50 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today’s most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships, and respect for each other impact the decisions we make every single day.

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