- Technical Leadership & Delivery: Lead and mentor a high-performing team of analysts and engineers; qualify technical leads, construct detailed Work Breakdown Structures (WBS), and bridge Business/Solution Analyst and Solution Architect capabilities on complex multi-domain initiatives.
- Requirements Gathering & Architectural Visualization: Facilitate interactive discovery sessions to define clear BRDs and FRDs. Design and map complex network, security, cloud, and VoIP user journeys and system architectures for client solutions.
- End-to-End Solution Lifecycle: Manage smooth handoffs from Pre-Sales to Post-Sales delivery, driving alignment across Real Time Communication Platform development teams with client vision.
- Market & Technology Strategy: Evaluate emerging trends in Cloud, DevOps, Cyber Security, VoIP, and AI/ML; prepare competitive matrix analysis and advise clients on value-driven technical choices.
- Stakeholder Management & Storytelling: Serve as the primary technical interface for executive stakeholders, internal SMEs, and client leadership. Present complex solutions clearly and compellingly through storytelling and visual aids.
- Solution Assets & Demos: Build compelling presentation decks, architectural diagrams, solution demos, and call flow/network scripts for technical and business audiences.
- Telecommunications & VoIP: Deep expertise in SIP, IP-PBX, SBCs, Softswitches, Contact Centers, and WebRTC integration.
- Networking & Security: Should have appropriate knowledge of Routing & Switching protocols (BGP, OSPF, VLANs, MPLS), Firewalls, VPNs, Zero Trust Security, and Network Infrastructure defense.
- Cloud & DevOps: Basic knowledge of Cloud platforms (AWS/Azure/GCP), CI/CD pipelines, Infrastructure as Code (Terraform/Ansible), Containerization (Docker, Kubernetes) and modern DevOps tools.
- Agile & Management Tools: Proficiency in Jira, Confluence, QuickScrum, or similar Agile tools for backlog management and Sprint planning.
- Diagramming & Visualization: Mastery of MS Visio, Draw.io, Lucidchart, or AI-assisted visualization tools for architecture and process mapping.
- Communication & Leadership: Exceptional written, verbal, and presentation skills with an ability to translate complex technical concepts to non-technical business stakeholders effectively.
Skills Required
- 7-12 years of total ICT experience in business analysis, solution analysis, or solution architecture
- 7+ years of hands-on or architectural experience in VoIP or telecommunications, networking, network security, cloud, and DevOps
- Expertise in SIP, IP-PBX, SBCs, softswitches, contact centers, and WebRTC integration
- Knowledge of BGP, OSPF, VLANs, MPLS, firewalls, VPNs, Zero Trust Security, and network infrastructure defense
- Basic knowledge of AWS, Azure, or GCP cloud platforms
- Knowledge of CI/CD, Terraform, Ansible, Docker, Kubernetes, and modern DevOps tools
- Proficiency with Jira, Confluence, QuickScrum, or similar Agile tools
- Mastery of Microsoft Visio, Draw.io, Lucidchart, or AI-assisted visualization tools
- Exceptional written, verbal, presentation, leadership, and stakeholder communication skills
What We Do
Your preferred partner for custom software development and technology outsourcing. Ecosmob Technologies Pvt. Ltd. is a world-renowned provider of carrier-grade software solutions and services. We strive to deliver innovative and client-centric solutions. We help our clients modernize their networks to improve competitive positioning and business outcomes. With our team of experts, cutting-edge technologies, and transparent processes, we focus on providing excellence while ensuring outstanding customer service. Ecosmob's core expertise lies in VoIP solutions, DevOps, web applications, mobile applications, and outsourced developer staffing services. Ecosmob's highly skilled team of developers has a consistent track record of delivering customized solutions within specified deadlines. Our market-leading expertise and solutions power many of the world's tier-one service providers and independent software vendors. Our solutions are deployed in the telecom, IT, healthcare, education, real estate, hospitality, banking & finance, advertising & entertainment industries across the globe
