Key accountabilities
Describe the areas the role is ultimately responsible for.
- Assign activities to the Analyst for action.
- Manage and delegate work fairly and effectively within the team
- Request and ensure that the team has access to all the required applications required for the process
- Review the work of the analyst to ensure quality is maintained and processes are followed as given in the procedure documents.
- Ensure adherence to SLAs and TATs.
- Ensure that procedure documents and training material are up-to-date and accurate.
- Timely MIS and Reporting
- Develop an in depth understanding of the technical aspects of the process
- Set objectives for direct reports, conduct regular appraisals and manage performance conversations.
- Provide direction and guidance to the team on a day to day basis
- Identify and develop leadership qualities in individuals and groom them for the next level
- Responsible for managing leaves and absenteeism in the team.
- Supports team manager and performs management duties when manager is absent or out of office
Experience and personal qualities
Describe the work experience (nature and time) and personal qualities (skills, behaviours and attitudes) that would be required from candidates.
- Education – Any Graduate, Any Specialization
- Experience - 5-7 years’ experience in Anti-Money Laundering/ KYC Compliance & Risk or Shared Service Set Up
- Previous experience of Accreditation, Sanction Screening, Transaction Monitoring, Suspicious Activity Reporting, Fraud Analysis experience is preferred.
- Good Interpersonal skills
- Excellent communication skills in English – both written and verbal
- Good Knowledge of Microsoft Office especially MS-EXCEL
- The ability to manage across multiple time zones within a fast-paced and diverse cultural environment
- Result Driven and passionate about quality
- Strong creative problem solving and analytical thinking
- People and Process Management
- Ability to deal with customers and employees at all levels within the organisation
Top Skills
What We Do
Founded in 1976 Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 1,550 sites, including stores and ATMs, in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.
Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.
